Project Manager, 1st shift

accupac is hiring for a full-time Project Manager to join our Lakewood, NJ facility. 

Project Manager Basic Job Functions: 

• Must have detailed knowledge of all aspects of their customer’s business.
• Maintain Follow-Up files on all Customer Service issues relating to their customers.
• Administer all systems aspects of their customer’s projects including entering of Sales Orders, Part Numbers, Bills of Materials, Formula, Pricing, etc.
• Communicate customer requirements to the rest of the organization via email, written communication, and pre, prior, and post-production meetings.
• Keep the Sr. Director of Project Management and the Manager of Customer Support up to date on progress of their accounts.
• Issue a summary report to their customers outlining the status of their orders in the agreed upon timeframe.
• Follow-up on all materials needed to produce their customer’s orders to support production.
• Control customer projects from order origination to final approval and shipment per customer specifications.
• Communicate customer priorities to all outlying departments effected by the project.
• Work with Quality Assurance group to ensure products are being made to customer specification.
• Direct Materials Group in dispositioning excess and obsolete materials.
• Report monthly on orders completed, non-conformances, materials not on B.O.M. or S.O., QA issues, visitors, customer specialty data, accomplishments, and initiatives.
• Report at weekly Project Summary Meeting on status of their accounts.
• Maintenance of customer files.
• Research and solve Customer Service problems, proactively initiate assistance when necessary, and track progress until final resolution is achieved.
• Evaluate, initiate, and conduct follow-up on meetings with customers and within Accupac.
• Develop and distribute Job Orders describing customer projects for the rest of the organization.
• Make sure that all inventory, quality, and procedural requirements for production have been met the Wednesday before production.
• Conduct conference calls with customers, summarize, and follow-up.
• The Project Manager should exercise good judgment in resolving issues which arise as a part of day-to-day interaction with internal and external customers.
• Responsible for maintaining Accupac’s meeting of customer measurements.

• Fluency in written and spoken English.
• Three (3) years related experience and/or training or equivalent combination of education and experience.
• Ability to read, analyze and interpret Customer specifications, orders, reports and correspondence.
• Ability to write reports, business correspondence and meeting agendas.
• Ability to effectively present information and respond to questions from Customers and Accupac employees.
• Ability to use common sense to carryout instructions, furnished in written, oral or diagram form.
• Must consistently present a professional appearance.
• Need to represent company at external industry functions.
• Ability to type and use all forms of office equipment.
• Ability to maintain working and archived files in an organized manner.
• Ability to work independently and maintain order.
• Ability to receive, synthesize, organize and communicate action plans for many different activities at the same time.
• Ability to coordinate efforts of other departments in adhering to business cycle.
• Transportation to and from events during and after work hours.
• Ability to initiate, pursue resolution, and report follow-up to concerns regarding an individual order status or customer standing.
• Possess experience using personal computers and mainframe operating systems.

• Walking/Standing on concrete floors for up to three (3) hours per day and long distances.
• Standing for 40-50% of the work day.
• Sitting for 80-90% of the work day.
• Bending/Stooping repeatedly.
• Lift/Carry items up to 40 pounds.
• Pushing/Pulling items up to 75 pounds.
• Hear/Execute clear speech, in person and over the telephone.
• Hear phones ring, alarms sound through ambient noise and everyday conversation.
• Ability to ride in car for up to four (4) hours per day and long distances.
• Possess peripheral vision.