Company DescriptionWhy work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionIn Room Dining AttendantYou are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. What is in it for you:Paid time offMedical, Dental and Vision Insurance, 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our Academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Career development opportunities with national and international promotion opportunitiesWhat you will be doing:Consistently offer professional, friendly and engaging serviceAssist guests regarding menu items in an informative and helpful wayHave full knowledge of all beverage listsDeliver food and beverage in a timely and accurate mannerPick up orders efficiently from the kitchenCheck outgoing orders for quality and accuracy of set upHave full knowledge of all menu items, garnishes, contents and preparation methodsFollow outlet policies, procedures and service standardsFollow all safety and sanitation policies when handling food and beverageFollow daily assigned employee shift side workPaces all In Room Dining order distribution and deliveries to our standardsMonitor order/food pick-up/tray assembly/delivery timeAssist inspecting hotel hallways/landings for In Room Dining equipmentMaintain departmental requisitioned supplies properly stored and organizedFollows hotels cleanliness guidesFollows hotel uniform and grooming standardsComplete overnight floor walk for tray removal and door knob menu retrievalAnswer guest calls, take orders, ring into POS systemClose checks in a timely mannerOther duties as assignedQualificationsPrevious Point of Sale System experience preferredExcellent communication and organizational skillsStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timesIn Room Dining Department operates 24 hours a day and 7 days a week, candidates must have flexibility/availability to work varying shiftsConstant standing and walking throughout shiftFrequent lifting and carrying up to 20 lbsFrequent kneeling, pushing, pulling, liftingOccasional ascending or descending ladders, stairs and rampsAdditional InformationAustin's newest luxury property, Fairmont Austin offers 1,048 guest rooms and suite, along with over 140,000 square feet of meeting and event space. This is your opportunity to be part of the most innovative and passionate hotel teams in on of the fastest growing markets in the United States.We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Fairmont Austin is proud to be an Equal Opportunity Employer.