24 Call center supervisor Jobs in San Diego, CA
accesstoindependence is Hiring a Call center supervisor Near San Diego, CA
JobOverview
We are seeking for a skilled andprofessional Call Center Supervisor. Your key responsibilitiesinclude assisting in hiring and training the required staff todevelop a team of skillful customer support representatives.
Excellent communicationskills and team management skills are the essential requirementsfor this job.
If you think you are proficient forthis role then doapply!!
Responsibilities
- Assistin hiring and training new call centerstaff.
- Coordinate with other departments to setgoals and targets.
- Motivate the team to achievethe given targets.
- Resolve staff queriesregarding companys policies and salesissues.
- Ensure the staff is following companysrules and regulations.
- Maintain the call centerdatabase including staff performance and calllog.
- Uphold the standard of theservices.
- Provide suggestions to the uppermanagement to improve the quality of services andproductivity.
- Ensure friendly and healthyenvironment for thestaff.
Requirements
- Bachelorsdegree in Management or relevantfield.
- Experience in customer service or salesis a must.
- Proven experience of working as aCall Center Supervisor.
- Proficiency in MSOffice and sales procedures
- Strongunderstanding of company policies and productdetails.
- Analytical and problem solvingskills.
- Extraordinary interpersonal andcommunicationskills.
Last updated : 2024-05-12
Job Summary
Full Time
$60k-80k (estimate)
01/18/2023
08/12/2024
The job skills required for Call center supervisor include Call Center, Customer Service, Problem Solving, Communication Skills, Team Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Call center supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Call center supervisor. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Call Center Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Supervisor job description and responsibilities
The Call Center Supervisor provides supervision and training to the call center staff.
03/24/2022: Lompoc, CA
A Call Center Representative maintains customer databases, fields customer calls, and resolves problems.
04/07/2022: Sumter, SC
A Call Center Team Leader manages a team of call center employees at many levels.
04/18/2022: Miami, FL
A Call Center Manager leads a staff of call center support agents.
04/05/2022: Minneapolis, MN
A Call Center Manager also recruits and trains new employees and tracks their productivity.
01/21/2022: Passaic, NJ
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Supervisor jobs
An excellent call center supervisor must have customer service and supervisory experience.
01/31/2022: Allentown, PA
Exceptional Communication Skills.
04/02/2022: Brockton, MA
Excellent Problem-Solving Skills.
01/30/2022: El Paso, TX
Focus on Agent Engagement and Retention.
02/28/2022: Olympia, WA
Spend Five Minutes Reviewing Yesterday’s Calls.
03/22/2022: Helena, MT
Step 3: View the best colleges and universities for Call Center Supervisor.
Similar Jobs
Popular Articles
