Job Description:

Accenture Federal Services is seeking an enthusiastic and customer focused Cloud Operations Lead to lead a team to provide Tier 1 and 2 support for cloud customers.

Responsibilities:

• Provide hands-on leadership to their respective team(s) to execute assigned delivery tasks
• Mentor, coach and motivate team members
• Own, supervise, manage, prioritize and communicate Day-2-Day tasking and schedule
• Ensure GitLab is updated daily and accurately for agile tracking and team velocity
• Report on status, risks, issues and blockers with program leadership (Technology, Processes, People)
• Convey best practices, ideas, guidance and give recommendations to achieve milestones within scheduled timeframes
• Ensure quality deliverables and outputs from team members
• Support TEMs and weekly client-facing meetings involving your areas of expertise and communicate status
• Stay abreast of relevant technologies and processes to best optimize teams
• Act as the point-of-contact/liaison with other teams when those teams have questions about an area that your team owns
• Capture feedback from team members to continuously improve
• Can support hybrid (3 days on/2 days remote)

Here's what you need:

• Bachelor’s Degree, or 4 years of experience as a System Administrator/Technician or Cloud Engineer/Technician or Software Developer may be substituted for a degree
• 3 years of experience leading an IT support team
• 5 years of additional experience working in an IT team
• 2 years of experience with Linux servers

Bonus points if you have:

• PowerShell, Python, and/or Bash Scripting
• DoD 8570 Compliant with IAT Level 2 certification
• 1 year of experience with debugging (grepping logs, stack traces, tracking down permissions issues, etc…)
• 1 year of experience in software development to include:
• Commercial or on-prem cloud and git experience
• Experience with DevOps (configuration management (Ansible (preferred), Chef, or Puppet), application
  deployment, security)
• Experience with RedHat Enterprise Linux
• General understanding of basic Networking principles
• Experience in cloud technologies and platforms, such as AWS, Azure, or other cloud service providers
• AWS Cloud Associate Certifications

Security Clearance:

• Active TS/SCI clearance required to start

mportant Information:

Compensation for roles at Accenture Federal Services varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, Accenture Federal Services provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York, or Washington State as set forth below and information on benefits offered is here.

Role Location: Range of Starting Pay for role:

California: $95,600 - 178,600

Colorado: $95,600 - 154,300

New York: $88,600 - 178,600

Washington State: $101,900 - 164,400