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Background
ERT is actively seeking candidates to support Search and Rescue monitoring activities for the United States Mission Control Center (USMCC) Search and Rescue Satellite-Aided Tracking (SARSAT) system.
This position is a dual duties position of a RGDB Help Desk Specialist/Duty Controller. The RGDB Help Desk Specialist is a critical part of the SARSAT team. Duties are related to the registration of emergency beacons that are a part of this life-saving system. The Duty Controller is also a critical part of the SARSAT team, helping to ensure the performance of lifesaving SARSAT satellite instruments, Local User Terminals (LUTs or ground stations), the USMCC, and all supporting communications.
The USMCC is monitored 24/7/365 to ensure there is no delay in Search and Rescue (SAR) response times. The RGDB Customer Service Representative duties are accomplished during regular office hours (7:00 a.m. to 5:30 a.m., in 8 hour shifts). Duty Controllers work 12-hour shifts (7:00 a.m. - 7:00 p.m. or 7:00 p.m. - 7:00 a.m.). This is an on-site position in Suitland, MD at the NOAA Satellite Operations Facility (NSOF). Hours and required support will be monitored between the USMCC Ops and RGDB managers. Overtime will be expected when covering the USMCC Duty Controller position.
For the Duty Controller portion of the position, duties include:
RGDB Help Desk/Customer Service Representative duties include:
Required Skills
Must be a US Citizen or Permanent Resident and be able to pass a background investigation to obtain a security badge to enter the applicable government facility.
Education
HS Diploma; Associates degree or BS degree preferred and may be substituted for years of experience. Training on the SARSAT system will be provided.
ERT is a VEVRAA Federal Contractor and Equal Opportunity/Affirmative Action employer - All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
Full Time
Business Services
$77k-97k (estimate)
05/06/2023
07/15/2024
ertgroup.com
FORT LAUDERDALE, FL
25 - 50
1999
MICHAEL MEDIPOR
<$5M
Business Services