22 Customer Service Representative Jobs in Ankeny, IA
Acara Solutions is Hiring a Customer Service Representative Near Ankeny, IA
Here's what you'd do:
- Answer inbound phone calls from internal and external customers
- Process customers payments
- Make credit release decisions following procedures
- Refer customer disputes to field personnel for final resolution
- Make payment arrangements on delinquent accounts
- Escalate customer disputes and collections situations as necessary
- Assist team in meeting inbound service level standard
- Responsible for the investigation and analysis of credit information while working within established guidelines
Job Type: Contract
Salary: $16.00 - $18.00 per hour
Expected hours: 40 per week
Experience level:
- 2 years
- 3 years
- 4 years
- 5 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- Call center
- Office
Experience:
- Customer Service: 2 years (Required)
- Excel basics and Type 40 WPM: 1 year (Required)
Work Location: On the road
Job Summary
Contractor
Business Services
$35k-44k (estimate)
04/11/2023
06/15/2024
acarasolutions.com
WILLIAMSVILLE, NY
1,000 - 3,000
1957
SCOTT STENCLIK
$200M - $500M
Business Services
Related Companies
About Acara Solutions
Acara is a premier provider of recruiting and workforce solutionswe help companies compete for talent. With a legacy of experience in a variety of industries around the world, we partner with clients, listen to their needs, and customize visionary talent solutions that drive desired business outcomes. We leverage decades of experience to deliver contingent staffing, direct placement, executive search, employer branding, and workforce services worldwide. At Acara, we see fit. Learn more at acarasolutions.com. Acara is an Aleron company. Learn more at aleroninc.com. Our values: Were supportive. ...We value our employees, encourage them to succeed, and reward their positive efforts. Were principled. We demonstrate respect for moral principles and ethics. Were defined by actions of honesty, integrity, fairness, equality, dignity, diversity, and individuality. Were accountable. We take ownership of our actions. Whats more, we take ownership of our results. Were engaged. Were seasoned pros who bring our best selves to work, and we encourage others to do the same. Were transparent. Were an endless stream of open communication to our employees, clients, suppliers, and partners. Were all in. We are 100% committed to sustaining growth and achieving success.
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The job skills required for Customer Service Representative include Customer Service, Customer Contact, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
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