1 Installation Coordinator/Scheduler Job in Lafayette, LA

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Installation Coordinator/Scheduler

Acadian Total Security

Lafayette, LA | Full Time

$72k-103k (estimate)

10 Months Ago

Installation Coordinator/Scheduler

$72k-103k (estimate)

Full Time | Business Services 10 Months Ago

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Acadian Total Security is Hiring an Installation Coordinator/Scheduler Near Lafayette, LA

Acadian Total Security

Job Opening - Installation Coordinator/Scheduler

JOB DESCRIPTION

Job Title:

Installation Coordinator /Scheduler

Accountability:

Operations Manager

Performance Appraisal Type:

Support

Department:

Acadian Total Security

FLSA Status:

Hourly - Non Exempt

Work Schedule:

Full-Time

Equipment Used: Computer, Telephone

Job Summary: Utilizes their interpersonal skills to assist the external and internal customers with their needs, including but not limited to scheduling installation jobs.

JOB FUNCTIONS

Responds to customer questions and concerns

Resolves and/or escalates customer complaints and issues.

Coordinates daily scheduling huddle with the service department

Schedules installation jobs.

Processes customer leads and new orders.

Work with the sales team on scheduling requests.

Responsible for overall scheduling and route efficiencies between jobs and service tickets.

Process and maintain job ques in a timely manner.

Assists other departments as deemed necessary by management.

QUALIFICATIONS:

The requirements listed below are representative of the knowledge, skill, and/or ability required.

High School diploma or GED.

Must be PC literate with some familiarity with MS Word and Excel.

Strong organizational skills.

Ability to read and interpret documents such as operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

INTERPERSONAL REQUIREMENTS:

Maintain social, ethical and organizational norms.

Achieve accomplishment of all task details, no matter how small.

Maintain good personal motivation; develop a sense of ownership of job tasks and results.

Must have a sense of urgency for all work performed.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical activities and the amount of time spent performing each while on this job:

AMOUNT OF TIME

None

Up to 1/3

1/3 to 2/3

Over 2/3

Stand

Walk

Sit

Talk or hear

Use hands to finger, handle or feel

Climb or balance

Stoop, kneel, crouch or crawl

Reach with hands and arms

Taste or smell

Weight lifting requirements and the amount of time spent lifting on this job:

AMOUNT OF TIME

None

Up to 1/3

1/3 to 2/3

Over 2/3

Up to 10 pounds

Up to 25 pounds

Up to 50 pounds

Up to 100 pounds

More than 100 pounds

Vision requirements:

Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.

x Close Vision (clear vision at 20 inches or less)

x Color Vision (ability to identify and distinguish colors)

x Ability to Adjust Focus (ability to adjust the eye to bring an object into sharp focus)

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Exposure to environmental conditions and the amount of time exposed to each on this job:

AMOUNT OF TIME

None

Up to 1/3

1/3 to 2/3

Over 2/3

Wet, humid conditions (non-weather)

Fumes or airborne particles

Outdoor weather conditions

Extreme cold (non-weather)

Extreme heat (non-weather)

Risk of electrical shock

Work with explosives

Vibration

Travel

Noise level associated with this job:

x Moderate Noise (Examples: business office with typewriters and/or computer printers, light traffic)

TRAINING REQUIREMENTS:

Completion of Acadian general orientation

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.