1 Operations Supervisor Job in Hoboken, NJ
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Academy Express is Hiring an Operations Supervisor Near Hoboken, NJ
Academy Bus, a leader in passenger transportation, is seeking a full-time Operations Supervisor for Port Authority operations.
As an Operations Supervisor, you will work closely with the Port Authority landside managers and supervisors and be responsible for supervising and coordinating our drivers, field operations personnel, fleet maintenance, customers, and vendor engagement on-site at our Port Authority operations hub. You will partner closely with all teams, to support the overall safety and efficiency of service while providing exceptional customer service.
Desired Characteristics:
- Multi-tasker who works well under pressure and thrives in a fast-paced environment
- Positive attitude and commitment to customer satisfaction
- Technically savvy
- Organized with attention to detail
- Team player with drive for results
- Strong written and verbal communicator with a professional presence
Core Role:
- Coordinate our drivers and fleet of 47 buses for daily operations with the Port Authority landside manager and supervisors
- Supervise Field Dispatchers
- Track billable hours
- Track bus washing and fueling
- Engage with outside vendors (Passio and Chargepoint)
- Respond to and resolve passenger complaints
Qualifications:
- Internal candidate with knowledge of our internal Line Run, Charter, and Saucon systems is ideal
- Experience with bus transportation scheduling/dispatching
- CDL with passenger endorsement is a plus but not required
Health Insurance and Benefits Offered Include:
- Medical, Dental, Vision, Prescription and Life insurance
- Supplemental coverages
- 401K plan
Academy is EEO
Job Summary
Full Time
$73k-92k (estimate)
04/05/2024
05/07/2024
The job skills required for Operations Supervisor include Transportation, Scheduling, Customer Satisfaction, Field Operations, Attention to Detail, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be an Operations Supervisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Operations Supervisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Operations Supervisor positions, which can be used as a reference in future career path planning. As an Operations Supervisor, it can be promoted into senior positions as an Operations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Operations Supervisor. You can explore the career advancement for an Operations Supervisor below and select your interested title to get hiring information.
If you are interested in becoming an Operations Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Operations Supervisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Operations Supervisor job description and responsibilities
Operations supervisors oversee all the activities within a specific department or area of an organization.
04/07/2022: Killeen, TX
Operations supervisors are responsible for leading and supervising a group of employees.
01/21/2022: Bismarck, ND
After supervising employees, operations supervisors are responsible for evaluating their performance and delivering feedback, positive or critical, depending on the employee and the situation.
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Operations supervisors are responsible for elevated customer support for the customers who have requested to speak to managers or someone with more authority.
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Often, supervisors create and oversee their team’s workflow, or the tasks required to complete a job.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Operations Supervisor jobs
Supervisors must use active listening skills to understand employee complaints and to work with them to reach a solution.
04/03/2022: Topeka, KS
Some companies require the operations supervisor to make major contributions to the functions of other departments.
04/13/2022: Pierre, SD
Operations supervisors report directly to the director of the department they supervise.
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A supervisor oversees the day-to-day performance of employees.
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Therefore, an operations manager needs to have a strong hold over the quality standards of the products.
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Step 3: View the best colleges and universities for Operations Supervisor.
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