24 Customer Service Advisor Jobs in Shakopee, MN
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AC Nelsen Enterprises Inc is Hiring a Customer Service Advisor Near Shakopee, MN
Description
About us:
For 100 years, A.C. Nelsen has retained great prices, attentive service, and positive relationships with our customers and community. We are proud to have received the First Place Award of Best RV Dealer from Omaha Magazine's Best of Omaha, voted on by local readers.
What You’ll Be Doing:
We are currently searching for a Customer Service Advisor to work in our fast-paced service department. As a Customer Service Advisor with AC Nelsen RV, you will ensure that all customers have a positive experience throughout our organization by ensuring all customer needs are being met or exceeded. This position would also:
- Answer service department phone calls, directs calls to correct person or department
- Schedule appointments based on availability
- Assist customers at drop off/pick up with checking in their trailer or going over repairs performed
- Prepare and complete work orders for all units being serviced or prepared for sale
- Follow up with parts orders
- Contact customers with work updates
- Perform administrative duties for service department, which include: correspondence, faxing, filing, follow-up emails, etc.
Hours for this position are Tuesday-Saturday 9:00 am-5:00 pm.
Requirements
What You’ll Need To Be Successful:
The ideal candidate would have experience working in an auto or RV shop, or a related service field. Candidate must be professional, organized, and able to work as part of a team. Must be mechanically inclined and able to give and explain detailed instructions. The applicant must be able to work in various environments including: outdoors, office, and shop area.
What You Can Look Forward to:
We offer a competitive salary and benefits package, including 401(k) with match, medical, dental, vision, paid holidays, and a generous PTO plan.
Job Summary
Full Time
$35k-44k (estimate)
03/15/2023
05/15/2024
The job skills required for Customer Service Advisor include Customer Service, Scheduling, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Advisor positions, which can be used as a reference in future career path planning. As a Customer Service Advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Advisor. You can explore the career advancement for a Customer Service Advisor below and select your interested title to get hiring information.
If you are interested in becoming a Customer Service Advisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Advisor for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Customer Service Advisor job description and responsibilities
They’re also known for soft skills such as Communication skills, Computer skills, and Customer-service skills.
02/21/2022: Long Beach, CA
Listened attentively to customers needs to ensure a positive customer experience.
03/01/2022: Fort Lauderdale, FL
Telecommunications companies and other service providers recruit customer service advisors who are tasked with helping customers deal with technical problems.
12/19/2021: Helena, MT
Service representatives receive basic technical training and attempt to help customers resolve minor problems over the phone.
02/11/2022: New London, CT
Customer complaints are often assigned case numbers that are used to track the progress of each case.
02/28/2022: Portsmouth, OH
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Customer Service Advisor jobs
Provide customers with solid solutions that meet their needs.
12/12/2021: Chico, CA
Provide technical support to clients; troubleshoot systems.
03/03/2022: Lincoln, NE
Promote service retention while reducing cancellations.
02/24/2022: Biloxi, MS
Stop Complaining About Missed Calls.
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Confident with the ability to communicate to customers, colleagues, and staff at all levels.
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Step 3: View the best colleges and universities for Customer Service Advisor.
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