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Employee Perks
Job Overview
The Digital Member Services Specialist is responsible for all daily activities to support digital channels; including but not limited to online banking message center, online account opening, chat, e-mail, faxes, both inbound and outbound member phone calls, etc. Accurately and effectively process service requests received through remote channels. Develops new business opportunities through outbound calling and digital messaging by proactively making product and service recommendations. Be a subject matter expert for digital services including knowledge of products, processes, systems, and policies/procedures. Displays exemplary judgement in evaluating information pertaining to members and the credit union to determine compliance, regulations, and credit union standards.
Major Responsibilities
Position Requirements
EOE/AA/M/F/DISABILITY/VET
Human Resources will only contact qualified candidates upon receipt and review of your resume. No phone calls please.
Full Time
Banking
$33k-40k (estimate)
03/19/2023
07/15/2024
abnbfcu.org
CHESAPEAKE, VA
25 - 50
1960
Private
CHARLES MALLON
<$5M
Banking