ABM is hiring a Field HR Partner to align business objectives with employees and front-line leaders in all industry groups in the Houston, TX region! Bilingual/Spanish is required. The position serves as a consultant to front line leaders on human resource-related issues. The successful Field HR Partner acts as an employee champion and change agent. The role assesses and anticipates HR-related needs. Works in collaboration with HR centers of excellence to achieve talent goals necessary to sustain and drive business performance. Ability to implement innovative and practical solutions through a strong process and metrics focus. The position formulates partnerships across the HR function to deliver value-added service to management and employees that reflects the business objectives of the organization.

This is a Hybrid Role (expected to be in-office or in the field 3 days/week) located at 1776 Yorktown, Houston, TX 77056.

Essential Functions

• Consults with line management, providing HR guidance when appropriate.
• Building and maintaining an environment for our Team Members that results in a high customer focused and engaged workforce.
• Review onboarding and orientation for new leaders. 
• Analyzes trends and metrics, seeking opportunities and strategies to improve trends in turnover, retention and key indicators of employee and customer engagement.
• Partner with leadership to understand current and future staffing needs. 
• Partner with Talent Team to develop workforce plans that respond to current and future staffing needs.
• Partner with Learning & Development Team to ensure key programs are focused on front line managers and team members. 
• Ability to read and understand data to inform continuous improvement and inform decision making.
• Manages and resolves employee relations issues. Conducts effective, thorough and objective investigations.
• Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partners with legal as needed/required.
• Provides day-to-day performance management guidance to front line leaders (e.g., coaching, counseling, career development, disciplinary actions).
• Works closely with front line leaders to improve work relationships, build morale, and increase productivity and retention.
• Provides HR policy guidance and interpretation.
• Provides guidance and input on business restructures, workforce planning and succession planning.
• Identifies training needs for business and individual coaching needs.
• Participates in evaluation and monitoring of training programs to ensure success. Follows up to ensure training objectives are met.
• Partner with HR Centers of Excellence to deliver programs to meet organizational goals
• Review key business performance targets and their related talent implications with business leaders.
• Identify and drive the sharing of best practices across functions to facilitate continuous improvement.
• Understand and mitigate corporate risk associated with relevant employment laws/policies
• Partner with and maintain an effective matrix relationship with HR COE and Team Member Services

Qualifications – Education & Experience

• Bachelor’s Degree in Human Resources Management or related field
• In lieu of degree, 10 years of related experience required
• Minimum of 5 years of applicable experience in Human Resources, business operations or management 
• Appropriate experience with a large hourly & distributed workforce is a strong plus
• Experience working with union and non-union employees preferred.

Qualifications – Other Skills, Abilities & Knowledge

• Clear, comprehensive understanding of the link between talent and other HR initiatives and business strategy
• Strong consultation and communication skills
• Ability to effectively challenge, influence, and develop productive relationships inside and outside of HR
• Intellectual agility, interpersonal flexibility and deep curiosity to learn
• Exposure to strong process and project management discipline
• Effective team player and networker
• Travel expectation up to 50% - local travel
• Bilingual (Spanish) required

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM 2024 Employee Benefits | Staff & Management