14 Insurance Customer Service Representative Jobs in Moreno Valley, CA
Abel Duran-Farmers Insurance Agency is Hiring an Insurance Customer Service Representative Near Moreno Valley, CA
Job Description
The Receptionist / Customer Service Representative position will involve answering multiple phone lines, providing customer service to agency customers, receiving and processing insurance payments for existing customers, drafting letters & reports, and other additional clerical duties as directed by the agent or associates. Looking for a confident and highly motivated individual that's interested in a great sales opportunity. Uncapped earnings with future long term career advancement available. As an entry level appointment setter/lead generator at you will make outbound calls to generate appointments and market insurance products or services. Apply today to start your path to a new sales or service career today!
Our office is rapidly growing and we are looking to train the right individual to fit right into our company. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance.
Insurance industry or agency experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.
Base salary based on experience.
Benefits
Flexible Schedule
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
- Solicits for new business via telephone, networking, and other lead sources.
- Process customer policy change requests.
- Return all phone messages promptly.
- Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
- Presents and explains insurance policy options based upon prospective client needs and their personal goals.
- Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.
Requirements
- Excellent Communication/interpersonal skills.
- Must have ability to multi-task.
- A Property & Casualty license is preferred but will train good individual.
- Great Customer Service Skills.
- Strong communication skills, both oral and written.
- Driven and goal-oriented individual.
Job Summary
Full Time
$41k-52k (estimate)
04/10/2024
05/23/2024
The job skills required for Insurance Customer Service Representative include Customer Service, Communication Skills, Futures, etc. Having related job skills and expertise will give you an advantage when applying to be an Insurance Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Insurance Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Insurance Customer Service Representative positions, which can be used as a reference in future career path planning. As an Insurance Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Insurance Customer Service Representative. You can explore the career advancement for an Insurance Customer Service Representative below and select your interested title to get hiring information.
If you are interested in becoming an Insurance Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an Insurance Customer Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Insurance Customer Service Representative job description and responsibilities
An Insurance Customer Service Representative acnowledges and direct customer’s requests for additional products or services to appropriate licensed representatives.
01/17/2022: Norwich, CT
Assist customers with managing insurance inquiries, resolve insurance problems and finalizes policy adjustments.
12/28/2021: Vineland, NJ
Completes customer’s transactional requests as provided by caller.
12/20/2021: Middlesex, NJ
Insurance Customer Service Representative consistently meets or exceeds expectations for departmental standards related to Quality, Service Level, Call Goal, and other KPI's.
02/11/2022: Portland, OR
Document their exchanges with clients, often using customer relationship management software.
12/22/2021: Helena, MT
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Insurance Customer Service Representative jobs
Insurance Customer Service Representative needs a high school education, on-the-job training and several soft skills.
03/08/2022: Portland, OR
An Insurance Customer Service Representative should have a good memory to remember details and data.
03/17/2022: Port Arthur, TX
They must be able to cope with a fast-paced work environment.
02/27/2022: Pierre, SD
Insurance Customer Service Representative should be consistenet in sending mails, newsletters, and other correspondence forms to customers.
02/16/2022: New London, CT
Should have the willingness to provide assistance.
01/09/2022: Rockford, IL
Step 3: View the best colleges and universities for Insurance Customer Service Representative.
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