Dedicated to Excellence, Committed to Service

Abeka Inside Sales RepresentativeThe Inside Sales Representative develops sales opportunities and relationships by researching and developing potential accounts, building rapport, and delivering excellent customer service.

The Representative conducts most his sales work online or over the phone and assists with conventions and follows up with new clients.

Cultivate New Accounts

Find new sales opportunities within the three major niche markets : Christian Schools, church-centered preschools, and home schools.

Through strategic calls, emails, promotional campaigns, and online events, gain an understanding of the prospects' needs to reach assigned goals.

Implement effective phone and online sales strategies that drives profitable sales with strong customer service.

Develop Accounts

Develop accounts in the assigned territory by monitoring a customer's buying history, strategically suggesting related products.

Build relationships to provide excellent customer service. Achieve daily, weekly, and monthly established metrics and goals.

Update records regularly to achieve accuracy in all data systems.

Develop Convention Contacts

Ensure that conventions contain target markets. After conventions, complete follow-up calls and emails to reach sales goals.

Research and understand the Abeka product line to confidently up-sell comparable products to customers. Thoroughly discover and note customers' needs.

Communicate with the sales department to create an outstanding customer experience.

Communicate with Customers

Support the culture of Customer First by consistently delivering experiences that delight the customer and create loyalty.

Provide support as needed to other teams and departments. Maintain ownership of clients to ensure that their needs are always represented and fulfilled.

Constantly look for ways to improve the customer experience and add more value.

FLSA Status - Scanning (Non-exempt)

Education

BS : Management (Required), MS : Management

Work Experience

2 years in customer service, 2 years in sales, 5 years using Microsoft Office 365

Physical Requirements and Skills

Ability to lift 40 pounds, Operate standard office equipment, Written and Verbal Communications (Inactive)

• Mission and Purpose Understands and implements the mission and purpose of the ministry within their workplace.
• Character Is authentic, fair, and honest in all interactions; shows integrity and humility; keeps confidences.
• Ownership Performs work efficiently and accurately; needs minimal supervision; accepts coaching and guidance.
• Initiative Shows interest and takes action without being prompted; is motivated and resourceful in achieving results.
• Flexibility Is open to change and new information; adapts behavior and work methods in response to work needs.
• Learning Masters new technical and business knowledge; constantly seeks self-improvement by increasing skills and abilities.
• Team Work Gets along well with others; actively participates on the team by sharing responsibilities and ideas.
• Competence Has the skills and experience required to do the job; keeps up to date on knowledge, skills, and abilities.
• Attendance Reports to work on time as scheduled.
• Professionalism Dresses appropriately for work; conducts themselves in a courteous, professional manner.

Last updated : 2024-04-28