ABC Pediatrics of Asheville is seeking a warm, welcoming Front Desk Receptionist to join our team. Qualities that we value for this role include being friendly, solution-focused, collaborative, professional and detail-oriented. We provide great benefits for regular full-time staff, competitive wages, and an upbeat and supportive environment.

Responsibilities include, but are not limited to:

• Check in - ensuring completion of all forms and registration tasks; scanning, entering, updating, and verifying insurance information; collecting prior account balances and copays.
• Check out – collecting fees; printing work/school notes and scheduling follow up appointments.
• Patient flow facilitation - monitoring appointment schedules and communicating with patients and colleagues re timing of arrivals and wait times.
• Maintaining a neat and clean workspace, reception area and lobby.
• Processing incoming and outgoing medical records requests.

Skills and abilities:

• Excellent communication and customer service skills required.
• Attention to detail, efficiency and accuracy during data entry required.
• Bilingual Spanish/English skills preferred.

Education and experience:

• High school diploma required
• Associate’s degree in Medical Office Administration or related major preferred.
• Min 1 year front desk in a medical office required.
• Experience helpful/ preferred with Athena EHR, Phreesia, Vaxcare, NCIR.

Schedule

• Regular attendance is an essential function of this position.
• For the right person we may consider either a full-time or part time schedule. Ten hour shifts (2 days a week for part-time or 4 days a week for full-time) with a 7:30am start time and rotating closing shifts (1-2 per week for FT). Closing shifts last until final patient appt is complete, and non-closing shifts last until 5pm.

About us

At ABC Pediatrics of Asheville, from the day we opened our doors in 2006, our primary goal has always been to help parents raise happy and healthy children. As an employer, we strive to make ABC Pediatrics a great place to work. We honor the unique attributes that each team member contributes, and are committed to creating a diverse, inclusive, and equitable workplace. Thank you for your interest in joining ABC Peds!

Job Types: Full-time, Part-time

Pay: $16.00 - $20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• Monday to Friday

Ability to Relocate:

• Asheville, NC 28803: Relocate before starting work (Required)

Work Location: In person