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Diag Partners
Orlando, FL | Full Time
$83k-108k (estimate)
2 Months Ago
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Customer Service (Vending) Supervisor
Diag Partners Orlando, FL
$83k-108k (estimate)
Full Time | Business Services 2 Months Ago
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Diag Partners is Hiring a Customer Service (Vending) Supervisor Near Orlando, FL

Duties & Responsibilities:

  • Maintain superior customer relationships by customer visits, excellent customer service, etc.
  • Constant recruitment in order to serve our customers effectively and efficiently
  • Assist in the training and development of team members
  • Create financial projections
  • Work closely with sales teams and dining to develop and retain new and existing accounts
  • Support company programs and goals
  • Address customer inquiries/complaints within 24 hours
  • Oversee the entire vending operation and team members
  • Review reports from supervisors and managers regarding profitability at accounts
  • Conduct monthly team member training and weekly team meetings
  • Participate in community and trade involvement to enhance business associations
  • Develop, in conjunction with the Branch Manager, in-house promotional activities
  • Develop succession plans

Requirements:

  • Have at least 2-4 years of experience in a supervisory role
  • Previous experience in vending/foodservice is preferred, but not required
  • Must have exceptional verbal and written communication skills
  • Must be self-motivated
  • Ability to work in a fast paced environment
  • Must be able to lift 50 pounds
  • Be outgoing, personable and able to communicate with all levels of a company
  • Ability to multi-task
  • Good driving record
  • Professional appearance

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Ability to Relocate:

  • Orlando, FL: Relocate before starting work (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Business Services

SALARY

$83k-108k (estimate)

POST DATE

03/26/2024

EXPIRATION DATE

05/16/2024

WEBSITE

diagpartners.com

HEADQUARTERS

BEVERLY HILLS, MI

SIZE

200 - 500

FOUNDED

2011

CEO

JOSEPH SAAD

REVENUE

$10M - $50M

INDUSTRY

Business Services

Related Companies
About Diag Partners

We are a premium staffing, recruiting and consulting organization focused on connecting exceptionally talented people with organizations resulting in improved performance. We were founded on the idea that recruiting and staffing can make a difference in both our partners' organization and in our candidates' lives. DIAG focuses our solutions efforts in the following ways: Contract Staffing Contract - To - Hire Direct Placement Channel Management

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The following is the career advancement route for Customer Service (Vending) Supervisor positions, which can be used as a reference in future career path planning. As a Customer Service (Vending) Supervisor, it can be promoted into senior positions as a Customer Service Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service (Vending) Supervisor. You can explore the career advancement for a Customer Service (Vending) Supervisor below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Supervisor, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Supervisor for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Supervisor job description and responsibilities

Guide and direct customer service team towards achieving operational goals.

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Ensure that customer service team has excellent communication, problem solving and professional phone etiquette skills for achieving customer satisfaction.

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Provide supervision and technical assistance to customer service team to attain departmental and organizational goals.

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Perform annual reviews, appraisals and performance management reviews for the customer service staff.

04/02/2022: Racine, WI

Monitor business and process metrics to measure and manage customer service effectiveness.

05/09/2022: Augusta, GA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Supervisor jobs

Workers must be patient and polite, especially when dealing with difficult or angry customers.

03/28/2022: Durham, NC

The culture must be one of really honestly respecting and valuing staff and customers.

03/01/2022: Newark, NJ

Listen attentively and actively and they must take ownership and responsibility.

03/23/2022: Shreveport, LA

They must be carefully attuned to the needs of a potential customer, or even an unsatisfied one.

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Good customer service should be offered with politeness, respect and understanding.

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Step 3: View the best colleges and universities for Customer Service Supervisor.

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