Service Sales Manager

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ , abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As the West Region Service Sales Manager, you will lead the West sales team and deliver sustainable and profitable growth within Electrification services, Marketing & Sales. You will work closely with your team on promoting high-value service solutions with an emphasis on Advisory Services, Retrofits / Upgrade solutions and aftermarket parts. This position is full-remote, however successful candidates must currently reside in one of the following states: California, Hawaii, Oregon, Washington.

Your responsibilities

• Lead and develop solution sales activities for and demand of service solutions through both direct end customer interactions as well as through channels
• Lead cadence with BDMs (Business Development Managers) weekly to drive Service pursuits and progress in the funnel
• Develop BDM domain expertise in targeted service solutions
• Closely interact with ComOps & Application Engineering Leader to ensure tight coordination on customer and application focus
• Collaborate with the West Region Operations Leader to drive strategy alignment between field operations and commercial team
• Manage sales activities with emphasis on strategic profitable growth and predictable forecasting
• Develop the Services sales and plans and coordinate with the US Services marketing leader on region marketing needs in line with the LBU and global strategic plans
• Lead activities on Services sales team for maintaining and expanding customer relationships, ensuring customer loyalty through excellent customer service as well as meeting all client needs appropriate to their business
• Meet or exceed assigned sales budget in targeted Services business segment
• Negotiate and make offers in accordance with company procedures
• Interface with large End User accounts to ensure consistent global support at a local area with emphasis on DtC and Utility as well as high density installed base customers
• Drive sales activates and account plans through SFDC (salesforce.com)
• Stay tuned with industry trends, market dynamics, and competitive landscape. Identify emerging opportunities, threats, and potential partnerships that can enhance our position
• Support Product Management & Marketing teams with specific value propositions from each of the application sales teams
• Ensure compliance with all safety and work rules and regulations

Your background

• Bachelor's degree (Electrical Engineering preferred) with 12 years of relevant experience working as sales/ business development with Electrical Power Delivery Infrastructure and/or Services, OR Associate degree (Technical preferred) with 14 years of relevant experience working as sales/ business development with Power Delivery Infrastructure and/or Services strongly preferred.
• Sound knowledge of Industrial Users including an understanding of customer needs and decision making processes
• Strong skills in Excel, PowerPoint, and Microsoft office platform and SFDC
• Proven track record in exceeding sales targets in competitive markets
• Exceptional negotiation and influencing skills, with a demonstrated ability to close high value deals
• Strategic thinker with strong analytical and problem solving abilities
• Travel up to 35% required
• Candidates must already have a work authorization that would permit them to work for ABB in the US

Benefits

• Retirement plan
• Life insurance
• Disability insurance
• Healthcare plan
• Wellbeing program

More about us

ABB Electrification Services empowers smarter business operations by connecting equipment, software, and services to protect, control, and optimize assets within electrical infrastructures. Across multiple energy-intensive industries, the business provides customers with end-to-end product and service solutions that help ensure the reliability and protection of their electrical infrastructure. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_ English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $136,400 and $227,600 annually and is bonus eligible. myBenefitsABB.com