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AAA East Central currently has a full-time Retail Service Specialist opportunity available at the South Hills branch office. The branch hours of operation are Monday through Friday 9am – 6pm and Saturday 9am - 3pm with availability to work overtime, as needed.
We are looking for someone who will thrive in a sales and service environment by cross-selling and upselling products. This is an exciting opportunity in our branch network and ideal for candidates interested in working in a teamwork environment with AAA members.
Responsibilities include, but are not limited to:
Greet all members and customers, determine their need and provide Legendary Service;
Provide DMV vehicle license, registration and notary services;
Reach sales and service goals (and earn incentives!) for multiple AAA products and services;
Preparing and providing TripTik® travel routings, marked road maps, tour books, and other travel-related materials;
Make hotel and car rental reservations for members, and provide travel destination information;
Issue passport photos;
Accept payments for the various products, provide accurate change and receipts; balance and reconcile cash drawer;
Perform additional job-related duties as assigned by management.
Qualifications:
Experience in retail sales, banking or similar customer service/sales environment;
Must be able to obtain and maintain valid notary license;
Proven ability to exceed assigned sales or service quality goals;
Ability to work overtime, including Saturdays;
Experience with Microsoft Office basics;
Ability to travel locally when necessary;
A high school diploma or GED;
Successful completion of pre-employment assessments, background check and drug screening.
Benefits:
Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”
AAA is an Equal Opportunity Employer
Full Time
$31k-42k (estimate)
01/22/2023
05/10/2024
eastcentral.aaa.com
Pittsburgh, PA
<25
The job skills required for Retail Service Specialist include Customer Service, Background Check, Service Quality, Microsoft Office, Cross-Selling, Teamwork, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Service Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Service Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Retail Service Specialist positions, which can be used as a reference in future career path planning. As a Retail Service Specialist, it can be promoted into senior positions as a Retail Store Operations Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Service Specialist. You can explore the career advancement for a Retail Service Specialist below and select your interested title to get hiring information.
If you are interested in becoming a Retail Service Specialist, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Service Specialist for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Retail Service Specialist job description and responsibilities
Provide day-to-day sales support and customer service at a variety of shops.
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Takes note of any discrepancies or missing stock.
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Process returns and exchanges according to store policy.
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Ensure cleanliness and maintenance of product area as per retailer specifications.
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Strategize to enhance customer service, drive store sales and enhance profitability.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Retail Service Specialist jobs
Have at least a high school diploma or GED.
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Pursue a professional certification.
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Having a previous customer service experience would be an advantage.
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Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
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Step 3: View the best colleges and universities for Retail Service Specialist.