Job Overview:

We are seeking a dedicated Call Center Representative to join our team. The ideal candidate should possess excellent communication skills and be able to assist customers over the phone effectively. If you are a multilingual individual with a passion for customer service, we would love to have you on board.

Duties:

- Answer incoming calls and respond to customer inquiries
- Provide information about products and services
- Handle and resolve customer complaints with patience and professionalism
- Perform data entry tasks accurately and efficiently
- Utilize phone etiquette to ensure a positive customer experience

Qualifications:

- Proficient in English; bilingual in Spanish is a plus
- Strong communication skills, both verbal and written
- Previous experience in a call center or customer service role is preferred
- Knowledge of medical office procedures is advantageous
- Ability to analyze customer needs and provide appropriate solutions
- Familiarity with data entry processes

Joining our team as a Call Center Representative offers the opportunity to enhance your customer service skills in a dynamic work environment. If you meet the qualifications and are ready to excel in a fast-paced setting, we encourage you to apply for this position.

Job Type: Full-time

Pay: $15.00 - $20.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Evening shift
• Weekends as needed

Experience:

• Call center: 1 year (Preferred)
• Customer service: 1 year (Required)

Ability to Commute:

• Houston, TX 77040 (Required)

Ability to Relocate:

• Houston, TX 77040: Relocate before starting work (Required)

Work Location: In person