Job Description

Logistics Coordinator

A to Z Media is a leading supplier of physical media products, packaging, apparel and branded merchandise to music labels, content creators, businesses and other organizations. We have devoted the better part of 30 years transforming good ideas into magical physical media creations including Vinyl Record Pressing, CD/DVD/Cassette Replication, and Deluxe/Standard Printing/Packaging of endless varieties. A to Z has offices or staff in New York, Portland (OR), Milwaukee, San Francisco and elsewhere. This position will be based in our Queens (Springfield Gardens), New York Warehouse with Semi-regular attendance in our Manhattan office.

We are seeking a Warehouse Logistics Coordinator.

The position provides operational involvement to our internal staff, external clients, as well as suppliers. These activities include BOL Booking, UPS small package booking , shipping issue resolution, product check in, shipment construction, and facilitating the day-to-day business needs of the AtoZ staff and customer(s). The candidate is also responsible for responding to inquiries in a prompt, courteous and effective manner, and proactively problem solving issues as they arise.

Additionally, the position's responsibilities will include coordinating shipment instructions between various cross dock locations and leading the administrative requirements of high volume LTL shipments delivering to a variety of locations throughout the world. This position reports directly to the Warehouse Manager and Vice President of Operations.

This is a great opportunity for both someone in the midst of their logistics career or the right candidate who is customer service focused and excited to learn more about logistics within a creative and entrepreneurial minded organization.

Essential Duties & Responsibilities:

Support of Internal Staff:

• Shipping docket ( google sheets ) management and fulfillment of shipping instructions
• Close shipping docket confirming everything has shipped and resolving pending issues
• Create pick sheets & packing slips for cross dock warehouses to process container shipping
• Work with cross dock locations to process shipments from the containers by booking FT / LTL / Small Package shipments
• Update packing slips / Tracking / Costs
• Work with AToZ CSR’s on real time shipment updates / concerns
• Resolve questions / concerns / issues with the cross dock location
• Vet vendor shipping invoices on that are booked for Full Trailer and local delivery to confirm costs match the approved rate for that move out of the Cross Dock Location
• Book 3rd Party BOL’s for CSR’s & Atoz Warehouse
• Book 3rd Party UPS small pack for CSR’s
• Quote BOL shipping costs from Warehouse / Crossdock
• Help resolve pick up/ delivery issues on shipments
• Cross Train within the Logistics and Warehouse staff for coverage when coworkers are out of office.
• Proactively resolve issues with a variety of carriers to expedite delivery, locate missing items, and overcome daily challenges of a complex logistics program

Logistic Responsibilities:

• Receive in consolidated freight shipments
• Breakdown shipments and create shipments as pallet or parcel shipments based on client needs and warehouse SOP for shipment sizes
• Operate Forklift
• Load trucks for outbound shipments
• Update inventory of stored times and Pick Pack stock
• Create shipping BOL’s and paperwork for LTL & FT dispatches
• Set up and book UPS, FedEx, & DHL parcel shipments
• Create pre alert notices for shipments for involved parties and own shipments from pick up to successful delivery
• Monitor and resolve issues with delivery
• Maintain internal KPI statistics for monthly reports
• Audit and code freight bills for payment with appropriate general ledger account numbers
• Monitor outgoing shipments - be sure all product picked up and in transit and proactively address issues
• Coordinate with vendor(s) for pick up times and consignees for delivery
• Be aware of and ensure product is build to Distribution specifications and delivery requirements
• Focus on process and system refinement

Additional Responsibilities:

Duties as assigned by management, this could include, but not limited to; responsibility to cross train with other operations representatives on each other’s areas of responsibility to further gain experience for advancement.

Requirements:

• Bachelor’s or Associate's Degree or related experience in lieu of a degree
• Two years of progressive logistics experience in a similar role or recently graduated with a relevant degree
• Computer Skills
• Competency with Office Software including Google docs / spreadsheets / FedEx.com / UPS.com / 3pl Booking sites
• Experience in a small to midsize company is preferred but not required
• Experienced and skilled with production and logistics software platforms
• Strong organizational skills related to operations
• Ability to work within a team as well as independently in a fast-paced environment.
• Ability to follow direction
• Exceptional conflict resolution and negotiation skills
• Excellent oral and written communication skills
• Willingness to learn

Skills and Competencies

• Customer Focus
• Communication
• Energy and Urgency
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Office Equipment
• Ethics and Integrity
• High Organizational Skills

Job Type: Full-time

Pay: $38,000.00 - $43,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person