Description

Achieve your Max potential at A-MAX! A-MAX Auto Insurance has been growing exponentially for the last 20 years. Our fast-growing and innovative company is looking for a Facilities Quality Assurance Coordinator to join our Corporate Family, located in Dallas, Texas. At A-MAX, we value the strong individual competencies that everyone brings to the table and are committed to your individual growth and advancement. We are looking for candidates that have drive, ambition, and want to build a rewarding career. We want A-MAX Auto Insurance to be your employer of choice!!! We have a culture that values diversity, growth, respect, and integrity.

The Quality Assurance Coordinator is responsible for inspecting and identifying issues with documented processes and proposing measures to correct or improve the organization’s brick and mortar locations and store processes. The Quality Assurance Coordinator collaborates with all departments to improve quality standards, propose, and execute on quality control processes and ensures compliance with company standards.

A successful candidate is very detailed and able to multitask. They will have good written and oral communication skills.

Responsibilities:

• Conducts store inspections with provided checklists and using the internal CMMS software.

• Cross references existing open/in progress work orders with found issues and creates work orders for non-reported issues.

• Maintains detailed records of inspections, collects inventory of supplies and equipment, takes pictures, and compiles all data for reporting.

• Tracks and reports vendor work quality issues.

• Generate reports documenting findings and suggest improvements where necessary.

• Reports issues requiring immediate attention to the facilities team and or contacts vendor directly for resolution.

• Enhance communication with the office manager and staff to conduct walk throughs, correct issues, and train in best practices. 

• Corrects issues firsthand and declutters storage closets where possible. 

• Meets weekly with the Facilities Department to review data, provide improvement feedback and adjust the inspection/audit process.

• Works with other departments to understand their processes and ensure store compliance.

• Trains and supervises cleaning crew and ensures work quality standards and best practices.

• Creates floor plans with provided software.

Qualifications

• High school diploma or GED.

• 3 years of Quality Assurance, janitorial, and/or facilities experience. 

• Must possess average computer skills, i.e., experience with electronic mail and calendar, Microsoft Word, and Excel

• Ability to conduct quality assurance system audits.

• Ability to work after hours and travel which may fall on weekends and evenings. 

For information on A-MAX Auto Insurance & Affiliates, including more information on employee benefits and our company culture, visit our website at https://www.amaxinsurance.com/careers

A-MAX Auto Insurance & Affiliates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.