JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING EMPLOYEE, PLEASE NAVIGATE TO THE INTERNAL JOB POSTING USING THIS LINK: https://wd5.myworkday.com/cowlitz/d/inst/1$9925/9925$362.htmld Job Posting: VIP Host - PT ilani Reports to: Casino Marketing Manager Ridgefield, WA Pledge for Success: We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are. Position Summary: Responsible for oversight and management of the VIP Lounge; including but not limited to, admission to the lounge, food quality and presentation, and ensuring the cleanliness of the lounge area. Primary Duties and Responsibilities: Promotes superior guest service. Monitors the entrance to the VIP Lounge to ensure access is tracked. Ensures the quality of the room and reports issues. Provides guidance and feedback on the menu in the VIP Lounge to the Casino Marketing Manager. Entertains guests in the VIP Lounge while building relationships in the area. Works in collaboration with the Food and Beverage department to provide excellent service in the VIP Lounge guests and maintain the integrity of the room in regard to access. Has the ability to extend complementary service in accordance with approved comp matrix. Maintains confidentiality of sensitive information. Performs other duties as assigned. Minimum Qualifications: High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD). One year of experience working in a high-volume casino environment. Five years of experience in a business or professional setting. Excellent communication conflict resolution skills. Must be able to stand during entire shift with frequent reaching, bending, and stooping. Must be able to work various shifts and flexible hours including weekends and holidays. Must be willing to work in a smoking environment. Must be willing to adhere to company health and safety measures. Preferred Qualifications: Food and Beverage experience. Work Shift: Regular Knock, knock. Hear that sound? That's opportunity! Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, developed by the Cowlitz Tribe and Salishan-Mohegan, a partnership that includes Mohegan Sun, one of the world’s foremost gaming and entertainment developers and operators, is the Pacific Northwest’s premier gaming, dining, entertainment, and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 18 different restaurants, bars, and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances. In the Spring of 2023, ilani will open the doors to a 14-story luxury hotel, featuring nearly 300 rooms, a top floor restaurant and indoor-outdoor pool experience.