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Position Summary
The Technical Support Representative is responsible for providing advanced technical support for web, GPS and mobile app-based hardware and software solutions. In this role, the ideal candidate will have an eagerness to learn and support, an ability to develop processes and procedures, and the drive, experience, and professionalism to work daily with customers, colleagues, and business partners.
Primary Responsibilities
1. Product Technical Support (45%)
2. Customer Support and Training (45%)
3. Administrative functions related to product / technical support (10%)
Knowledge, Skills, and Abilities
Qualifications
Additional Comments
Compensation details: 22-25 Hourly Wage
PI90d65bd96c4c-31181-33884412
About the Company:
3SI Security Systems Inc
Full Time
Durable Manufacturing
$77k-97k (estimate)
03/06/2024
05/06/2024
3sisecurity.com
MALVERN, PA
100 - 200
2017
DAVID STANKS
$50M - $200M
Durable Manufacturing
The job skills required for Tech Support Representative include Technical Support, Troubleshooting, Customer Support, Installation, Operating System, Android, etc. Having related job skills and expertise will give you an advantage when applying to be a Tech Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Tech Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Tech Support Representative positions, which can be used as a reference in future career path planning. As a Tech Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Tech Support Representative. You can explore the career advancement for a Tech Support Representative below and select your interested title to get hiring information.