2 Technical Customer Support Representative Jobs in West Chester, PA
Quantic is Hiring a Technical Customer Support Representative Near West Chester, PA
Quantic is a cloud-based Point of Sale System Solution company based in King of Prussia PA. We are looking for a full-time contract or salaried Technical Support Representative and OnBoarding Coordinator who can communicate with clients and perform troubleshooting with POS issues including basic network connectivity issues.
The candidate should be flexible to work on either Saturday or Sunday if needed.
Additional responsibilities for the position include:
- Resolving Trouble tickets with the given SLA
- POS Programming
- Communicating with clients
- Understanding POS reports
- Remote POS Installs
- Hardware Configuration and Shipping
- Technical Documentation
Job Type: Full-time
Pay: $34,000.00 - $40,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Technical support: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Ability to Relocate:
- West Chester, PA 19380: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$60k-75k (estimate)
04/16/2024
08/12/2024
quantic.fr
Ivry Sur Seine
25 - 50
Related Companies
The job skills required for Technical Customer Support Representative include Technical Support, Customer Service, Troubleshooting, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Customer Support Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Customer Support Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Customer Support Representative positions, which can be used as a reference in future career path planning. As a Technical Customer Support Representative, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Customer Support Representative. You can explore the career advancement for a Technical Customer Support Representative below and select your interested title to get hiring information.
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