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3 Day Blinds is a national retailer and manufacturer of quality, custom-made blinds, shades, draperies, and shutters. We are proud to be part of the Hunter Douglas family of brands. Over the last 40 years we’ve successfully helped transform our clients' homes and workplaces by offering a wide variety of products that add beauty and comfort to every space. It takes a talented group of individuals to do what we do, and we do it together as One Team. We strive to create a culture of learning and opportunity, and most importantly, an environment where you can feel passionate and connected to your work every day.
We are searching for candidates that are driven, intelligent, creative, and entrepreneurial. By offering challenging and accelerated opportunities for growth, powered by a shared hunger for success, we create a space for your career to thrive. In return for your expertise, we are committed to providing competitive and robust total compensation and benefit packages to ensure you feel valued. Our dream is to become the fastest growing, most loved, window covering company in the world. What's yours?
Position Overview:
As a Customer Care Resolution Associate, you will ensure both internal and external customers receive the superior experience that our company is committed to delivering by anticipating their needs and exceeding their expectations. You will leverage your superior product and process knowledge to resolve incoming inquiries and requests quickly and efficiently. A successful Resolution Associate is able to skillfully operate within established parameters but has the confidence to think outside the box to present creative and effective solutions. Above all, they remain empathetic and focused on a successful outcome – regardless of how challenging the situation is that they are in.
What you'll do
Who you are
What's in it for you?
Please note, all offers presented to candidates are carefully crafted to ensure market competitiveness, equity, and reflect the individual candidate’s education, experience, skills and potential.
#LI-SF1
Full Time
Retail
$32k-42k (estimate)
04/17/2024
06/15/2024
3dayblinds.com
JACKSONVILLE, FL
200 - 500
1978
Private
CHARLES GIFFORD
$200M - $500M
Retail
3 Day Blinds designs, manufactures and markets home-furnishings such as blinds, shades, shutters and curtains.
The job skills required for Escalations Specialist include Customer Service, Futures, Call Center, Communication Skills, Microsoft Office, Empathy, etc. Having related job skills and expertise will give you an advantage when applying to be an Escalations Specialist. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Escalations Specialist. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Escalations Specialist positions, which can be used as a reference in future career path planning. As an Escalations Specialist, it can be promoted into senior positions as a Customer Retention Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Escalations Specialist. You can explore the career advancement for an Escalations Specialist below and select your interested title to get hiring information.