RH is seeking a Host with a demonstrated ability to provide world-class customer service to internal and external guests while taking great care of the equipment and facilities.

YOUR RESPONSIBILITIES

• Live Our Vision, Values and Beliefs every day
• Represent the RH brand through polished communication, personal appearance and professionalism
• Enthusiastically engage every guest who approaches the Host stand
• Have full knowledge of each table’s service status, and use that information to give guests the best seating experience possible

be able to explain all food and beverage items listed on the menu

• Assist with daily setup and breakdown of the dining area and midday re-sets as needed
• Answer guest questions with regards to the property and connect guests with appropriate associates to assist with services
• Responsible for prompt and thorough communication via text, chat, and phone with company issued devices
• Provide friendly yet discreet and unobtrusive service in the following areas : greeting, wayfinding, check-in, coat and umbrella check, occasional concierge service and valet validation
• Participate in teamwork and foster a harmonious working climate

OUR REQUIREMENTS

• 1 years related experience
• Ability to multitask in a fast-paced, intense environment with a positive attitude
• Energetic, accountable and team-oriented
• Experience with OpenTable or a similar reservation system
• Willingness to work a flexible schedule, including weekends and holidays

OUR PHYSICAL REQUIREMENTS

• Must be able to lift up to 50 pounds
• Must be able to work standing and walking for extended periods of time

Last updated : 2024-04-30