Overview

WHO WE ARE:

24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to seniors and individuals with developmental and intellectual disabilities. Today, our family of brands provides caregiving services to more than 13,000 clients and employs more than 13,000 caregivers across California, Arizona, New Mexico, and Oregon. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.

WHO YOU ARE:

You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies: 

In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page

Sound interesting? Read on for more details! 

THE ROLE:

In this role, you will provide meaningful and necessary coordination for all multi-faceted services for Regional Center consumers. You will collaborate with internal and external partners to build strong relationships and enhance program impact. Your day-to-day responsibilities will include:

• Develop and execute personalized care plans: Schedule intakes for new consumers, create individualized service plans based on their care needs, and update plans in response to changes in need
• Manage service requests and provider scheduling: Process incoming client requests for services, select and schedule providers for consumers based on scheduling and health needs, and screen potential direct support providers
• Facilitate training for direct support providers: Conduct ongoing training, including Crisis Prevention Intervention Training, to ensure direct support providers are equipped to deliver quality services
• Maintain compliance and confidentiality: Ensure compliance with all relevant laws and regulations, including HIPAA, and secure all protected health information
• Foster positive relationships and communication: Attend staff meetings and planning team meetings, maintain a positive outlook, and foster open communication with consumers, providers, and team members

You will collaborate with your dynamic team in person twice a week at our Culver City office. 

The expected California Pay Range for this position is $23.00 per hour.

WHAT YOU BRING TO THE TABLE:

• Spanish fluency is required
• Excellent written and verbal communication skills to help develop/maintain relationships and present clear and concise ideas
• Strong problem-solving abilities with a solution-driven mindset
• Exceptional organizational skills with the ability to balance competiting priorities while maintaining precision and accuracy when overseeing/reviewing critical information or documents
• Experience with Microsoft office is preferred 
• Detail-oriented with strong analytical skills to identify problems and offer solutions for moving forward in projects

WHAT WE BRING TO THE TABLE:

24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.

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