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WHO WE ARE:
24 Hour Home Care is an innovative and trusted in-home care company committed to making a positive impact in people's lives every day. Since 2008, we have delivered high-quality and personalized caregiving services to seniors and individuals with developmental and intellectual disabilities. Today, our family of brands provides caregiving services to more than 13,000 clients and employs more than 13,000 caregivers across California, Arizona, New Mexico, and Oregon. Our commitment to excellence has designated us as one of FORTUNE's Best Workplaces since 2018, and we continue to strive for excellence in all that we do.
WHO YOU ARE:
You are a passionate and performance-driven team player, eager to take on a key role in our company’s growth. You embody Team 24’s Care & Compete Principles and Competencies:
In the spirit of Own(ing) It With Courage, we encourage you to check out our Glassdoor Page to learn more about 24 Hour Home Care and to leave a review about your experience: 24 Hour Home Care: Glassdoor Page
Sound interesting? Read on for more details!
THE ROLE:
In this role, you will seamlessly connect our clients and caregivers with our comprehensive Regional Center services. By efficiently managing communication channels, resolving inquiries, and collaborating with team members, you will ensure all stakeholders receive prompt and positive responses. Your day-to-day responsibilities will include:
You will collaborate with your dynamic team in person 1x per week at our Culver City office.
The expected California Pay Range for this position is $23.00 per hour.
WHAT YOU BRING TO THE TABLE:
WHAT WE BRING TO THE TABLE:
24 Hour Home Care is an Equal Opportunity Employer that is proud of its culture of diversity and inclusion. Individuals seeking employment are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. Additionally, 24 Hour Home Care will consider qualified candidates with criminal histories in a manner consistent with the law.
By completing this application, you are providing consent to receiving text messages from 24 Hour Come Care and associated vendors at the phone numbers provided. Message and data rates may apply.
Other
Skilled Nursing Services & Residential Care
$43k-55k (estimate)
03/28/2024
04/15/2024
24hrcares.com
SCOTTSDALE, AZ
200 - 500
2008
JONATHAN BAUTISTA
$50M - $200M
Skilled Nursing Services & Residential Care
24 Hour Home Care opened its doors in 2008, setting out on a mission to bring clients an unparalleled in-home care experience. We combine the culture and personal touch of a small business with the reach and resources of a nationwide home care company. Since 08, 24 Hour Home Care has expanded to 23 different locations across California, Arizona, and Dallas. 24 Hour Home Care is built on its WHY: to impact peoples lives by making a difference every day. We are a people-first organization, dedicated to providing a higher level of care for our clients, caregivers, and community partners.
The job skills required for Customer Service Coordinator include Customer Service, Problem Solving, Microsoft Office, Written Communication, Attention to Detail, Communicates Effectively, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Coordinator positions, which can be used as a reference in future career path planning. As a Customer Service Coordinator, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Coordinator. You can explore the career advancement for a Customer Service Coordinator below and select your interested title to get hiring information.
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Effectively able to develop work schedules for customer service staff members and overseeing their activities to ensure that service standards are met properly.
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The Customer Service Coordinator position ensures that the person on the other end gets connected to the right place.
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The Customer Service Coordinators provide exceptional, professional and responsive customer service through communication with customers, dealers and sales representatives via email and telephone.
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Deliver excellent customer service and lead by example.
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Maintains excellent external customer service through professional communication, timely response to customer needs, and overall customer-centric approach.
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A passionate customer service advocate with strong critical thinking skills.
01/23/2022: Rochester, MN
CS coordinator may also provide the clients with product and service knowledge.
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The Customer Service Coordinator must be able to perform all the essential functions of the position satisfactorily.
03/15/2022: Akron, OH
The Service Coordinator must be detail oriented with an eye toward efficiency and accuracy.
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As a skill set, customer service entails several qualities like active listening, empathy, problem-solving and communication.
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