In healthcare facilities, such as ambulatory care centers and hospitals, clerical workers are responsible for maintaining the accuracy and security of confidential patient health records. They greet patients and manage paperwork such as patient history forms as well as admission and discharge documents including verification of insurances. Clerical work ensures that an office runs smoothly. High quality customer service results in high levels of patient satisfaction. Responsibilities also involve day-to-day administrative tasks such as answering phones, scheduling appointments, relaying messages, sorting mail, filing, and data entry.

If you are searching for work in an entry-level clerical job category, our Employment Service may assist you in obtaining employment in the following job titles:

Access Service Representative
Admitting Clerk
Ambulatory Care Clerk
Business Associate
Clerk
Concierge
Customer Service Representative
Dietary Clerk
Laboratory Aide/Clerk
Library Assistant
Medical Records Clerk
Patient Account Associate
Patient Navigator
Patient Representative
Patient Service Associate
Receptionist
Telephone/Switchboard Operator
Translator/Interpreter
Ward Clerk/Unit Clerk/Unit Sec
WIC Clerk

Qualifications

• High School Diploma or GED/TASC required
• 1 year minimum experience in a clerical setting
• Ability to type a minimum of 35 wpm
• Heavy telephone work
• Strong computer skills and data entry skills
• Knowledge of Microsoft suite preferred
• Knowledge of web-based medical software preferred
• Strong inter-personal and communication skills required
• Bilingual is a plus
• Must be able to work full time, part time, variable shifts, and every other weekend

Schedule

• All positions are in hospitals and nursing homes. These facilities are open 24 hours/7 days each week.
• General shift availability:
  • Days (7a-3p or 8a-4p)
  • Evenings (3p-11p or 4p-12a)
  • Nights (11p-7a or 12a-8a)
  • *Clerical positions are usually 8am-4pm or 9am-5pm
• Every other weekend is usually required for all positions.

COVID-19 vaccination is required.

Most positions include a comprehensive Union benefits package and competitive salaries.