7 Field Application Scientist (Chicago metro area) Jobs in Chicago, IL
10X Genomics is Hiring a Field Application Scientist (Chicago metro area) Near Chicago, IL
Communicate:
- Acting as the main point of contact between the customer and company
- Keep customers apprised and trained on advancements in 10x technology and software
- Coordinate and perform customer site trainings and demonstrations
- Identify, document and communicate customer issues; complaints or concerns to management
- Contribute to white papers and documentation with the goal of expanding support content
- Scientifically partner with customers as they develop their research utilizing 10x technologies
- Collaborate in scientific discussions with customers, cultivating long term relationships
- Create and maintain positive working relationships with customers (Key, is the ability to manage expectations while exceeding the customer's needs)
- Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to Marketing and Product Development teams
- Troubleshoot issues related to user's technical skills, biochemistry/assay design, experimental design, software and instruments
- Interpret customer needs and identify the proper issue escalation pathway within 10x
- Support field sales team at trade shows, seminars and technical symposiums (including presentations and networking with thought leaders)
- Handle potentially stressful situations calmly and adroitly
- Extensive experience in molecular biology, biochemistry, genomics or genetics
- Demonstrable knowledge and experience with NGS workflows and data analysis software and/or sorting cytometry and associated analysis software
- Clear vision of and commitment to providing outstanding customer service
- Excellent organizational, analytical, and systematic troubleshooting skills
- Strong written and verbal communication skills
- Outstanding presentation and training skills
- Ability to maintain records for customer sites and provide high level feedback to management
- Willingness to travel up to 80%
- Ph.D. or 2-4 years' experience preferred in Chemistry, Biochemistry, Molecular Biology or Genetics
- Previous customer facing experience
- Familiarity with SFDC software
- Hands on proficiency with common molecular biology bench techniques; cell culture experience
- Broad knowledge of genomics or biochemistry
- Single cell laboratory experience is highly desirable
- Ability to work independently and as part of a team towards corporate goals
Below is the base pay range for this full time position. The actual base pay will depend on several factors unique to each candidate, including one's skills, qualifications, and experience. At 10x, base pay is also just one component of the Company's total compensation package. This role is also eligible for 10x's equity grants, its comprehensive health and retirement benefit programs, and its annual bonus program or sales incentive program. Your 10x recruiter can share more about the Company's total compensation package during the hiring process.
About 10x Genomics
At 10x Genomics, accelerating our understanding of biology is more than a mission for us. It is a commitment. This is the century of biology, and the breakthroughs we make now have the potential to change the world.
We enable scientists to advance their research, allowing them to address scientific questions they did not even know they could ask. Our tools have enabled fundamental discoveries across biology including cancer, immunology, and neuroscience.
Our teams are empowered and encouraged to follow their passions, pursue new ideas, and perform at their best in an inclusive and dynamic environment. We know that behind every scientific breakthrough, there is a deep infrastructure of talented people driving the life sciences industry and making it possible for scientists and clinicians to make new strides. We are dedicated to finding the very best person for every aspect of our work because the innovations and discoveries that we enable together will lead to better technologies, better treatments, and a better future. Find out how you can make a 10x difference.
Individuals seeking employment at 10x Genomics are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation,or any other characteristic protected by applicable law.
10x does not accept unsolicited applicants submitted by third-party recruiters or agencies. Any resume or application submitted to 10x without a vendor agreement in place will be considered unsolicited and property of 10x, and 10x will not pay a placement fee.
Job Summary
Full Time
Scientific Services
$106k-132k (estimate)
03/30/2024
05/29/2024
10xgenomics.com
PLEASANTON, CA
200 - 500
2012
Public
SERGE SAXONOV
$200M - $500M
Scientific Services
Related Companies
About 10X Genomics
10X Genomics develops genome sequencing software and hardware products that enable researchers to discover inaccessible genomic information.
The job skills required for Field Application Scientist (Chicago metro area) include Customer Service, Troubleshooting, Technical Support, Networking, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Field Application Scientist (Chicago metro area). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Field Application Scientist (Chicago metro area). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Field Application Scientist (Chicago metro area) positions, which can be used as a reference in future career path planning. As a Field Application Scientist (Chicago metro area), it can be promoted into senior positions as a Field Service Engineer III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Field Application Scientist (Chicago metro area). You can explore the career advancement for a Field Application Scientist (Chicago metro area) below and select your interested title to get hiring information.
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