Summary The Director of Total Rewards and HR Operations is responsible for providing leadership and direction to the compensation, benefits, and HRIS, and HR Service Center teams. Working under the direction of the CHRO and in close partnership with operations, finance, and IT leaders throughout the system, the Director will ensure the contemporary administration of total rewards and the optimization of the HRIS system to include automation of standardized HR processes, and the reporting and analytics required to inform the system’s long range workforce forecasting and investment decisions. The Director will advise leaders on the best practices for Total Rewards strategy and administration as well as participate fully with the planning and implementation of new programs, policies, and HRIS infrastructure. The Director will provide oversight to all Retirement, Health and Welfare plans, oversee leaves and absence management programs and policies and manage all related vendors and consultant relationships providing services under the System’s employee benefits plans. The Director will be an integral part of the annual benefits and salary cost forecasting and will directly participate in the development of benefit plan design and programs. This includes establishing, meeting and continuously monitoring the financial and service excellence objectives while maintaining alignment with the organization’s overall strategic goals. Education Bachelor’s degree in a relevant subject area or the equivalent education and experience are required. Master’s degree in a related field preferred. Certification, Registration & Licensure SHRM Certification, CEBS, CCP or similar preferred. Experience Minimum of 10 years relevant Total Rewards management level experience. Experience in a complex healthcare organization preferred. Responsibilities Assess current total rewards programs and helps to align with current trends and past practices. Develops, communicates and implements standardized total reward strategy throughout the organization. Ensures compensation and benefits programs comply with all required regulatory rules and regulations. Works hands-on while simultaneously providing direction in program development to the organization. Oversees CHHS Leave of Absence, ADA accommodation, and related absence and disability programs effectively with adherence to state and federal guidelines and consistent with organizational culture and performance objectives. Manages retirement programs to include overseeing plan. Responsible for leading and managing HRIS operations ensuring accuracy, efficiency and compliance with relevant regulations and policies. Develops and implements HRIS strategies and processes to optimize efficiencies and effectiveness. Provides expert guidance and support to resolve complex HRIS issues and inquiries. Drives continuous improvement initiatives to enhance HRIS operations and deliver exceptional service. Effectively develop and manage vendor partnerships that ensure competitive and cost-effective benefit offerings and oversee implementation of contracts for areas of focus. Responsible for leading and managing activities to support the HR Service Center ensuring operational efficiency and exceptional customer service. Provides vision, leadership, planning and management of the department to meet current and future business needs within the organization. Provides overall prioritization of work assignments and management of functional team resources and their activities. Builds and maintains a strong functional team through effective selection, training, coaching, team building and succession planning. Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Know Your Rights: Workplace Discrimination is Illegal Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, you may contact Human Resources at 603-230-7269. Physical and Work Environment Requirements The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The Dictionary of Occupational Titles Material Handling Classification is SEDENTARY. The employee must regularly lift, carry or push/pull less than 10 pounds, frequently lift, carry or push/pull less than 10 pounds, and occasionally lift, carry or push/pull up to 10 pounds. While performing the duties of this job, the employee is regularly required to speak. The employee is frequently required to do fine motor, do repetitive motion, hear, reach, and sit. The employee is occasionally required to bend, climb, kneel, squat, stand, and walk. Specific vision abilities required by this job include color vision, depth perception, far vision, near vision, and peripheral vision. The noise level in the work environment is usually moderate. Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action. Learn more about working at Concord Hospital Culture and Values Career Development Benefits Life Here