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Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Manager for the Holiday Inn Express Indianapolis Southeast in Indianapolis, IN.
Job Purpose :
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services.
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us.
Compile and prepare financial reports (including rate and availability calendar).
Communicate with guests and employees both verbally and in writing to answer questions and provide clear direction in advising and instructing staff in details of work.
Organize, conduct and / or attend meetings to obtain and disseminate pertinent information.
Promote preferred guest program and provide recognition and benefits to all current members.
Accept payment for guests’ accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily.
Cash checks and exchange currency for guests.
If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Qualifications and Requirements :
High School diploma / Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following :
environmental systems.
listening and hearing ability and visual acuity.
Other :
Amazing Benefits At A Glance :
PI240828083
Last updated : 2024-05-14
Full Time
$36k-48k (estimate)
05/16/2024
08/15/2024
The job skills required for Front desk include Guest Service, Front Office, Credit Card, Scheduling, Cash Handling, Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Front desk. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front desk. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front desk positions, which can be used as a reference in future career path planning. As a Front desk, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front desk. You can explore the career advancement for a Front desk below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk job description and responsibilities
Front desk receptionists are expected to be personable, knowledgeable on office-related activities, and familiar with everyone.
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Front desk receptionists with more experience may have additional responsibilities, such as light bookkeeping and researching potential vendors.
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Front desk receptionists may also be asked to update appointment calendars, validate parking tickets, or perform filing and clerical duties.
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Aspiring front desk receptionists should also have the ability to multitask, manage their time efficiently, and communicate effectively.
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Front desk receptionists typically hold a consistent office schedule and may even be eligible for direct deposit, paid vacations, or health benefits.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk jobs
Front Office Administrator uses skills like Financial Arrangements, Payroll, Scheduling Patients, and Travel Arrangements on their resumes.
01/25/2022: Winston Salem, NC
Learn the Value of Good Presentation.
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Allowing employees to experience the service from the other side (that of the customer).
01/24/2022: Fargo, ND
Always meet the expression and unspoken needs of their visitors.
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They have the ability to continuously learn and grow.
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Step 3: View the best colleges and universities for Front Desk.