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Customer Service Rep
$35k-44k (estimate)
Full Time 4 Days Ago
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New AHF Colors-Please Use this is Hiring a Customer Service Rep Near Crossville, TN

Do you want to be part of creating beauty that lasts for generations? Are you seeking a company that values Transparency, Ownership, Unity, Grit & Hustle? Do you crave being part of a TOUGH winning team in a growth-oriented environment?

AHF Products is a leader in innovative flooring products and solutions with a family of strong brands serving the residential and commercial markets. With decades of experience in award-winning wood flooring design, innovation, product development, manufacturing, and service, we improve the quality of people’s lives through great products and a deep commitment to outstanding customer service. We are headquartered in Mountville, Pennsylvania with a global manufacturing footprint employing over 2250 people worldwide. 

We believe that business is personal. With a deep-rooted belief in the power of teamwork and trust, we consider our staff, customers, and suppliers as true partners. We pledge to deliver reliable, consistent, and best-in-class products, services, and support. We look for people who aren’t afraid to act on ideas, commit the courage to drive successful outcomes and have fun along the way. If these ideals appeal to you, you are going to want to join our team!

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

  • Order processing 
  • Ability to process shipments 
  • Product knowledge 
  • Communication with multiple departments 
  • Ability to provide good customer relations 

KNOWLEDGE, SKILLS, & ABILITIES:

  • Computer and Keyboarding Skills
  • Math Skills 
  • Communication Skills 
  • Ability to Lift 
  • Team Oriented 

QUALIFICATIONS:

  • Demonstrate professional telephone skills. 
  • Outgoing personality willing to work with all personality types 
  • Basic math and reading skills 
  • Dependable (excellent attendance record) 
  • Strong problem-solving skills 
  • Positive attitude and strong work ethic 
  • Strong verbal and written communication skills 
  • Good interpersonal skills in dealing with employees, management, and customers 
  • Ability to work in a team environment 
  • Ability to work overtime when necessary. 

PHYSICAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Bending, lifting 50 lbs., standing/walking 8 hours a day, squatting, reaching, pushing and pulling 
  • Vision must be sufficient for inputting data into a computer. 

MENTAL DEMANDS

The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • Think analytically
  • Make decisions
  • Develop options and implement solutions
  • Work with a team
  • Maintain regular and punctual attendance (consistent with ADA and/or FMLA)
  • Attention to detail
  • Communicate effectively
  • Multitask in a fast pace environment
  • Work with a Sense of Urgency

AHF Products provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Job Summary

JOB TYPE

Full Time

SALARY

$35k-44k (estimate)

POST DATE

05/10/2024

EXPIRATION DATE

07/08/2024

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New AHF Colors-Please Use this
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The job skills required for Customer Service Rep include Problem Solving, Written Communication, Attention to Detail, Communicates Effectively, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Rep. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Rep. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Service Rep positions, which can be used as a reference in future career path planning. As a Customer Service Rep, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Rep. You can explore the career advancement for a Customer Service Rep below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Service Rep, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Service Rep for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Service Rep job description and responsibilities

Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.

12/29/2021: Chicago, IL

The best CSRs are genuinely excited to help customers.

12/07/2021: Saint Paul, MN

Customer service reps may use a variety of tools as part of their role.

12/10/2021: Juneau, AK

At banks, customer service reps may need to have some former experience handling money and making change.

12/23/2021: Youngstown, OH

Customer service representatives work with a business’ customers to handle complaints, take orders, process returns, or solve problems.

02/05/2022: Bismarck, ND

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Service Rep jobs

Communicate as efficiently as possible.

02/24/2022: Springfield, MO

Don’t worry about acquiring expensive gear; focus on the learning first.

02/10/2022: Helena, MT

Must be a quick learner and nimble with a strong ability to multitask and must be familiar with online retail customer service practices.

01/26/2022: Santa Fe, NM

A commitment to providing great customer experiences by working with enthusiasm, energy and pace.

12/13/2021: Duluth, MN

A strong Customer Service Background and entry level Accounting skills.

01/31/2022: Fort Myers, FL

Step 3: View the best colleges and universities for Customer Service Rep.

Butler University
Carroll College
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