2 Jobs
South Carolina Veterinary Specialists and... is Hiring a Veterinary Customer Service Representative Near Columbia, SC
- Has experience in veterinary client service
- Enjoys connecting with people and has exemplary customer service skills
- Believes that attention to detail matters
- Wants to learn and accepts feedback openly
- Has excellent communication skills, both oral and written
- Possesses a sense of calm, even in the chaos
- Demonstrates dependability and ethical decision making
- Is not afraid of challenges and has determination to work through obstacles
- Can work well within a team of diverse individuals, showing compassion and empathy
- Is flexible with their availability and able to work a variety of shifts, including weekends and holidays
- Responsible for ensuring excellent customer service is provided to our clients.
- Answer and prioritize incoming phone calls
- Monitor client flow from check-in through discharge
- Provide excellent customer service to our referring veterinarians and their staff by assisting with their needs and those of their clients.
- Records management
- Audit client and patient electronic records for completeness and accuracy of information.
- Process payment transactions
- Assist with client education
- Relay accurate and complete information from clients to veterinarians and other team members
- Work closely with team members to build comradery, cooperation and respect
- Paid time off including 8-weeks of full-pay parental leave, bereavement to grieve both humans and pets, and time off for new pet adoptions
- Top quality medical, dental, and vision insurance plus health savings account and flexible spending account
- Pet perks including free exams, discounts on products and services, and more at all Thrive Pet Healthcare locations
- Generously subsidized backup and ongoing care support for children, adults, and pets
- Mental health benefits including coaching and therapy sessions
- 401k with employer contribution and no waiting period
- Continuing education and development support through our library of free CE courses and paid time off for CE
Job Summary
Full Time
$31k-40k (estimate)
04/10/2024
06/09/2024
The job skills required for Veterinary Customer Service Representative include Customer Service, Products and Services, Communication Skills, Flexibility, Attention to Detail, Client Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Veterinary Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Veterinary Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Veterinary Customer Service Representative positions, which can be used as a reference in future career path planning. As a Veterinary Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Veterinary Customer Service Representative. You can explore the career advancement for a Veterinary Customer Service Representative below and select your interested title to get hiring information.
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