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The Overnight Guest Service Agent is responsible for the safety and security of guests and employees, tending to guest service request, and ensuring that the property is secure. This includes supporting other department activities to help assure the highest levels of guest and employee service. This is an overnight position.
When relieving the Guest Service Agent/Engineer on duty, ensure that all necessary equipment is present:
Keys, radio, pass on outlining events that are important to the oncoming shift.
Possible hazards or safety reminders, and any unfinished work.
Perform various Patrols and Perimeter Checks of designated areas at designated times, performing the functions of the SOP which is not all inclusive of duties that may arise.
Below is an example of duties, but not all inclusive, of things to be done and to observe while patrolling:
a. Note any loud music
b. Lighting that is out
c. Remove any garbage in hallways
f. Ensure that ladder going to roof has preventative grating and locks in place
g. Be aware of spills, hallway blockages and housekeeping carts
Compensation Range:Full Time
$27k-35k (estimate)
05/02/2024
05/19/2024
cardozohotel.com
MIAMI BEACH, FL
50 - 100
Private
EMILIO ESTEFAN
$10M - $50M
Accommodations
The following is the career advancement route for Overnight Guest Service Agent positions, which can be used as a reference in future career path planning. As an Overnight Guest Service Agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Overnight Guest Service Agent. You can explore the career advancement for an Overnight Guest Service Agent below and select your interested title to get hiring information.