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Mechanical Solutions Inc is Hiring a Service Coordinator Near East Setauket, NY
Job description
Commercial HVAC contracting office looking to fill a Service Coordinator position Mon-Fri 8:00-5:00.
Tasks & Responsibilities:
- Service Industry Exp. Required - previous exp. such as Electrical, Auto, Landscaping.
- QuickBooks exp. required for Client billing & Vendor Info.
- Ordering parts.
- Billing Clients based on service tickets and proposals.
- Answering multiple phone lines in a friendly & professional manner: screening calls, receiving and logging in service calls and information from Clients.
- Coordinate calendar: due dates, meetings, schedule maintenance of client properties.
- Create Work Orders to dispatch service technicians based on service call information received over the phone by Clients.
- Update pipeline of projects.
- Assist and respond to Client inquiries by email or phone in a professional manner and conduct any follow up phone calls if needed.
- Type letters, proposals, service estimates, maintenance agreements.
Service Call Management:
- Receive and log service requests from clients and project managers.
- Analyze service requests to determine the the appropriate course of action.
- Dispatch technicians or schedule service appointments for warranty work, repairs or maintenance.
- Maintain clear documentation of service requests and service completion records.
- Upload notes and photos in CRM.
Qualifications:
- Excellent communication skills & have the ability to speak to anyone in a professional manner in person or by phone.
- Must be able to multitask.
- Must be able to work well under pressure in a fast paced working environment and adapt to any situation.
- Excellent current computer skills: Gmail, Word. Must be able to create tables and modify templates to create professional Word documents.
- Must be tech savvy and able to set up operate tablets/iPhone.
- Must have Excellent Proofreading skills and take pride in work.
- Must be a highly organized, resourceful self-starter and be able to work as a team.
- Must be able to prioritize workload.
- Ambitious and eager to learn and able to take direction.
- Must be able to follow company procedures.
- Dependable, punctual and reliable.
- Must be able to start at 8:00 am everyday -excessive lateness will not be tolerated.
Business casual attire and jeans on Fridays.
Competitive Salary based on exp.
Job Type: Full-time
Pay: From $27.00 per hour
Experience:
- Trades/Service Industry: 3 years (Required)
- QuickBooks: 3 years (Required)
Work Location: In person
Job Type: Full-time
Pay: From $27.00 per hour
Work Location: In person
Job Summary
Full Time
Business Services
$44k-56k (estimate)
05/21/2024
09/16/2024
mechsol.com
WHIPPANY, NJ
25 - 50
1996
WILLIAM MARSCHER
$10M - $50M
Business Services
Related Companies
About Mechanical Solutions Inc
MSI performs consulting and R&D, as well as provides design, analysis and testing services for organizations throughout the US and overseas. MSI is proud of its outstanding track record in solving some of the world's most difficult technical problems. MSI's offices include headquarters in New Jersey, with engineering facilities in New Hampshire, Maryland, Indiana, and Colorado. In addition, MSI has engineering, test, and manufacturing operations in Albany, New York.
The job skills required for Service Coordinator include Communication Skills, Billing, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Coordinator. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Service Coordinator, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Coordinator for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Coordinator job description and responsibilities
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Step 3: View the best colleges and universities for Service Coordinator.
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