3 Jobs
Holiday Inn Express - Piedmont SC is Hiring a Guest Night Auditor Near Piedmont, SC
Increase guest satisfaction by providing efficient and courteous guest service in accordance with the standards of the hotel while adhering to guidelines and procedures. Execute selling strategies to enhance the hotel revenue. Responsible for the total front office operation: Acts as Manager on Duty, responds to guests requests, represents hotel in the late evening and early morning hours, maintains thorough communication with management staff. Understands and implements the mission statement, values, and culture at all time.
Pre-Requisites (Requirements):
- 1 years of experience in a branded, quality hotel preferred
- High School diploma or equivalent of same. Associate’s or Bachelor’s Degree preferred
- Experience in accounting, is preferred
- Must display professionalism and have characteristics of honesty and trustworthiness
- Must have excellent attendance and punctuality
- Must be able to perform major life activities: standing, lifting, bending, learning, reading, concentrating, thinking, and communicating.
- Must be able to stand for eight hours, bend, stretch, and reach
- Long hours sometimes required. Work schedule varies and may include occasionally working on
- Must be able to push or pull 60 pounds and lift and/or carry 30 pounds
- Where applicable, follow approved laundry procedures; ensure understanding of operation of washers and dryers. -Assist with folding linen according to proper standards.
Knowledgeable in:
- Manager on Duty Functions
- Cash and credit card handling, balancing charges
- Safety and security measures
- Entire property, staff services, hours of operation, type of rooms, locations, rates, and discounts.
- Frequent Stay Program
- Reservations procedures including cancellations and “walking” guest.
- Phone etiquette and answering procedures, be able to answer inquires of shopping, dining,
- Daily hotel operations, check daily events, bulletin boards, and be up to date on changes, new
Skills:
- Computer literate to thoroughly operate property management system: post charges, compute bills,
Abilities:
- Multi task, detail oriented, remain service centric
- Communicate with guests, co-workers, receiving and transmitting mail, phone and written messages and relay pertinent information using log books
- Assist with guest issues with professionalism maintaining hospitable attitude.
Job Summary
Full Time
$41k-55k (estimate)
06/28/2023
05/13/2024
The job skills required for Guest Night Auditor include Accounting, Guest Service, Credit Card, Laundry, Property Management Systems, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Night Auditor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Night Auditor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest Night Auditor positions, which can be used as a reference in future career path planning. As a Guest Night Auditor, it can be promoted into senior positions as a Hotel Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Night Auditor. You can explore the career advancement for a Guest Night Auditor below and select your interested title to get hiring information.
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