TEAM Companies is Hiring a Background Verifier I Near Tulsa, OK
Background Verifier I
POSITION SUMMARY
The Verifier I is responsible for processing various types of employment, education, professional license, and reference verification products related to employment screening in a prompt, accurate, and timely manner to our clients. This position works within the Fair Credit Reporting Act (FCRA) and Consumer Reporting Agencies (CRA) regulations to provide results requested by TEAM Companies clients. Successful contribution includes but is not limited to working within Federal, State, Client, and TEAM Companies’ guidelines to provide accurate results. This individual possesses excellent time management skills, detail-orientation, focus, resourcefulness, analytical skills, and reliability.
ESSENTIAL FUNCTIONS
RESPONSIBILITIES
Conduct educational, employment, and references of applicants utilizing contact methods outlined in our Verification manual.
Handles Gap Reviews in a timely manner, ensuring that SLAs are met.
Maintains Verification Contact Manager as new companies are being verified.
Identifies and escalates data requiring further investigation and research
Manage inbound and outbound transactions, providing phone and email-based support
Anticipate customer needs and deliver solutions for proactive customer service
Provide professional verbal and written communication and service to customers, government agencies, and vendors
REQUIRED QUALIFICATIONS AND SKILLS
Experience: High School diploma with 1 year of professional experience
Computer Skills:
High level of business-related computer skills (Microsoft Office Suite, Adobe/Acrobat/PDFs)
Other: Broad understanding of strategic planning and production outcome.
Soft Skills Required:
Communication – Ability to communicate effectively with others clearly and concisely
Detail Oriented – Ability to pay attention to the minute details of the project or task
Organized – Possessing the trait of being organized or following a systematic method of performing a task
Low Ego - Ability to admit one's mistakes, be open accepting and willing to hear constructive feedback
Relationship Building – Ability to effectively build relationships with customers and co-workers
Self-Confident – The trait of being comfortable in making decisions for oneself
Work Environment:
Maintain confidentiality in accordance with government, organization and department policies
Demonstrate reliability supporting TEAM attendance standards as attendance and punctuality are key to the success for all
This job operates primarily in a clerical office setting in Tulsa. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. You must be able to sit for long periods of time.
Travel 10%
COMPANY CORE VALUES
Collaborate: Do great things together!
Innovate: Celebrate new ideas and embrace change!
Serve: Serve each other, our clients and community!
Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. EOE.