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Licensed Customer Service Representative
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$52k-67k (estimate)
Full Time 6 Days Ago
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Karen James- Farmers Insurance Agency is Hiring a Licensed Customer Service Representative Near Irving, TX

Job Description

Job Description

Our office is growing and we are looking hire a driven individual to join our customer service team in IRVING. We strive to be the best every day and to push each other to do more and be more because of our competitive nature. You will provide exceptional customer service to our current clients and new prospects! Our desire is to make sure our clients have an extraordinary experience during every interaction. You will receive outstanding training and support along with the resources necessary to be successful. We will challenge you to strive to meet your potential and are looking for someone who has the ambition to thrive. If you are an energetic professional interested in helping our business grow through an outstanding customer experience and insurance sales-driven conversation, apply today!

Benefits

Annual Base Salary Commission Bonus Opportunities

Evenings Off

Mon-Fri Schedule

Responsibilities
  • Provide exceptional Customer Service.
  • Coordinates with the Agent to provide assistance in determining proper coverage
  • Review renewal business and identify appropriate follow-up action based on degree of change
  • Cross-sell/ Up-sell products to existing customers
  • Actively solicit expiration dates from new clients and prospects
  • Develops an agency relationship with new clients
  • Customer service duties as they are presented
  • Meet new business production goals and objectives as established.
  • Solicits for new business via phone, networking, and other lead sources.
  • Prospecting and generating new business through leads & referral sources.
Requirements
  • Must be licensed in Property & Casualty or Obtain in 30 Days- General Line Property & Casualty Preferred
  • Eligible to obtain Life & Health License
  • Have a genuine willingness to learn, be intuitive, resourceful and coachable.
  • Have an upbeat, positive and enthusiastic attitude.
  • Be a great self-starter with a sense of urgency.

Job Summary

JOB TYPE

Full Time

SALARY

$52k-67k (estimate)

POST DATE

04/30/2024

EXPIRATION DATE

05/15/2024

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The following is the career advancement route for Licensed Customer Service Representative positions, which can be used as a reference in future career path planning. As a Licensed Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Licensed Customer Service Representative. You can explore the career advancement for a Licensed Customer Service Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Licensed Customer Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Licensed Customer Service Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Licensed Customer Service Representative job description and responsibilities

A customer service representative deals with customers who have questions concerning products, policies, or services.

03/25/2022: Boulder, CO

Customer service representatives document their exchanges with clients, often using customer relationship management software.

03/10/2022: Sarasota, FL

Since customer service representatives often communicate with clients who have limited knowledge of or are dissatisfied with a product or service, they must be empathetic.

03/09/2022: Lexington, KY

They help customers compare products and services and advise clients about which options meet their needs.

03/26/2022: Lebanon, PA

Representatives who work for utility and telecommunication companies may help customers with service problems, such as outages.

04/05/2022: Worcester, MA

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Licensed Customer Service Representative jobs

Understand the customer’s expectations.

05/09/2022: Macon, GA

Have a clear escalation pathway.

03/19/2022: Appleton, WI

Ability to use positive language.

04/07/2022: Elkhart, IN

Processing orders and transactions.

03/18/2022: Saint Louis, MO

Providing proactive customer outreach.

02/26/2022: Daytona Beach, FL

Step 3: View the best colleges and universities for Licensed Customer Service Representative.

Butler University
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