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Wheeler Mission is Hiring a Donor Relations Officer Near Indianapolis, IN
Position Summary:
The Donor Relations Manager reports directly to the Senior Director, Philanthropy & Development, working in coordination with both the Donor Services team and the rest of the Donor Relations team, to own the responsibility of stewarding individual and institutional donors who have been identified as potential mid and major gift-level donors, and for taking initial steps to engage them more personally in the work we do at Wheeler Mission
Wheeler Mission (WM) is committed to giving hope that changes lives through transformational relationship with Jesus Christ. Wheeler Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission have a personal relationship with Jesus Christ and subscribe to our Mission, Vision, and Core Values. Employees are encouraged and expected to share the Gospel as opportunities arise.
Qualifications:
To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position:
- Possess a sincere love of Christ and maintain a Christian walk that is evident of that love. Individuals must be willing to sign and adhere to the Wheeler Mission Statement of Faith and Code of Conduct.
- One year of successful development/marketing/sales experience preferred.
- Knowledge of best practices in segmented marketing strategies as they apply to fundraising.
- Have familiarity with constituent relationship management (CRM) software tools – with Raiser’s Edge a plus.
- Analytical abilities – ability to read, analyze, and interpret multiple data sources to predict donor likelihood of giving high-capacity gifts; package data in logical order to communicate with donor team.
- Interpersonal Skills – maintains confidentiality, remains open to others’ ideas and exhibits a willingness to try new things; works well in a team atmosphere and gets along well with others; prioritizes work activities, uses time efficiently, and develops realistic action plans.
- Adaptability – adapts well to changes in the work environment, manages stress effectively, manages competing demands and can deal effectively with frequent change, delays, or unexpected events. The ability to work effectively in a team environment with associates and be equally effective and productive working on individual projects requiring minimal direct supervision.
- Communications – Exceptional written communication skills a must. Communicates well via email, routinely edits work for spelling and grammar errors, presents numerical data effectively and is able to read and interpret written information. Must have excellent ability to compose business correspondence and ability to create effective visual presentations using multiple electronic platforms and programs.
- Dependability – consistently on time, willing to work overtime, weekends, and holidays when required, follows instructions, responds to management direction, and solicits feedback to improve personal performance.
Essential Tasks/Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Major Responsibilities:
- Donor Stewardship, Engagement and Qualification of Mid-Level Donors.
- Effectively steward a large pool of individual and institutional donors who give between $500 and $1,500 annually, using data-driven analysis to target those within the pool who have demonstrated propensity and increased capacity.
- Working in conjunction with the Donor Relations and Donor Services teams, plan and implement appropriate programs for donor education, engagement, and stewardship to include, but not limited to, regular written touchpoints and/or impact reports, invitations to group events (including tours), volunteer experiences, and other stewardship efforts.
- Work collaboratively with Donor Research Analyst and other members of Donor Relations team to identify potential middle/major gift or legacy giving candidates and move them into relationships with the appropriate
- Circle of Hope Stewardship.
- Oversee and manage Circle of Hope monthly giving stewardship program that generates over $1.25 million annually for the ministry. The primary focus will be on the service of this group and retention.
- Track activities and special touches for monthly donors in donor software.
- Work with Donor Research Analyst and Director of Donor Servies in generating useful reports that contribute to the objectives of the monthly giving program.
- In conjunction with Donor Relations team, target specific monthly donors for inviting them to (annual) stewardship opportunities/events.
- In conjunction with Events Team and Volunteer Ministry, develop strategies for engaging participants and volunteers in becoming monthly givers to the ministry.
- Work closely with the Director of Donor Services on maintaining accurate information in the donor software and in monitoring performance categories and tracking trends in mid-level donor performance (i.e., attrition and retention, growth rates, average gift amounts, etc.).
- Collaborate with Senior Directors of Development on special projects to ensure development programs continue to grow in meeting ongoing revenue goals.
Educational Events:
- Attend training seminars as needed.
Work Environment and Physical Demands:
While performing the duties of this job, the employee regularly works in an office setting and performs other tasks in an outdoors environment. For example, help with donor events like the Drumstick Dash, 100 Holes for the Homeless, and other donor events. This job is eligible to work from home.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing this job the employee is required to talk and listen. It is a typical office environment with some outdoor work in a variety of weather conditions. Occasional evening and weekend work are required. Heavy computer use utilizing Microsoft Office suite of products, donor database, research software, and other programs.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at the discretion of the employer (Wheeler Mission).
Required Education and Experience:
Completion of a bachelor’s degree. Emphasis in building relationships and effectively communicating – business or nonprofit management preferred.
Preferred Education and Experience:
Previous experience in donor software and data analysis. Prefer an understanding of nonprofit fund development process and theory.
Background Investigation and Drug Testing:
After a “conditional offer of employment” is made, the individual must pass a background investigation which includes a consumer credit investigative report.
Wheeler Mission has a mandatory drug testing policy for all new employees. The successful applicant must submit to and pass a drug and/or alcohol test. This drug and/or alcohol testing may occur any time after the applicant receives a conditional offer of employment. All employees must sign and adhere to WM Drugs and Alcohol policy and remain free from addiction to drugs or alcohol.
Supervisory Responsibilities:
This position has no direct staff supervisory responsibilities.
Expected Hours of Work:
This is a full-time 40-hour per week position. Typically, work hours will be from 9AM to 5PM, but must be willing to work a flexible schedule, including nights, weekends, and some holidays; these and overtime work will be required as job duties demand.
Travel:
Travel is primarily local and mainly during the business day and may include traveling to WM facilities in Bloomington, Indiana as well as special event locations as job duties demand.
Wheeler Mission considers every position one of ministry and a vital and valued part of our team. Therefore, it is essential that all employees of Wheeler Mission have a personal relationship with Jesus Christ and subscribe to our Statement of Faith and Core Values. Additionally, employees must be willing to lead and/or participate in Bible study, prayer, devotions, and sharing the Gospel.
Disclaimer: Although WM has attempted to accurately and thoroughly describe this position, WM reserves the right to change the same, including to change, add to or subtract from the duties outlined, within the sole discretion of WM, at any time, with or without advance notice. This position description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. This position description is not an employment contract, implied or otherwise. The employment relationship remains “at-will.” The aforementioned job requirements are subject to change to reasonably accommodate qualified individuals with disabilities.
Job Summary
Full Time
$56k-69k (estimate)
05/01/2024
06/30/2024
The job skills required for Donor Relations Officer include Stewardship, Microsoft Office, Written Communication, Relationship Management, Donor Relations, Building Relationships, etc. Having related job skills and expertise will give you an advantage when applying to be a Donor Relations Officer. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Donor Relations Officer. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Donor Relations Officer positions, which can be used as a reference in future career path planning. As a Donor Relations Officer, it can be promoted into senior positions as an Alumni Affairs Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Donor Relations Officer. You can explore the career advancement for a Donor Relations Officer below and select your interested title to get hiring information.
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