Troubleshoots electro-mechanical problems; installs and performs repairs and scheduled maintenance to equipment based on customer demand. Provides complete customer satisfaction in a polite and professional manner.

Core Competencies:

• Exhibits a professional demeanor, promotes good will by providing a superior level of customer service.
• Effectively analyzes problem situations pertaining to breakdowns and or effective repairs.
• Requires ability to communicate effectively with internal customers, management, and co-workers.
• Requires ability to maintain a good understanding of industry innovations and product availability in order to make recommendations.
• Requires ability to understand and follow verbal and/or demonstrated instructions.
• Demonstrates good mechanical and electrical aptitude.
• Demonstrates good work safety practices including use of appropriate Personal Protective Equipment (PPE) such as safety glasses, harnesses, etc. when needed.
• Demonstrates ability to recognize the need and draw upon available support resources from within them company.

Essential Job Duties and Responsibilities:

• Effectively analyzes problem situations pertaining to breakdowns of customer equipment and recommends action necessary to correct situation to customer.

• Exhibits a professional demeanor, promotes goodwill between the company and customers by providing a superior level of customer service.
• Performs necessary repairs and/or modifications to correct or change analyzed situation in a productive manner.
• Performs maintenance on equipment for customers according to Pengate Handling, Inc., Scheduled Maintenance policy and procedures.
• Prepares necessary documentation relating to each repair order to be neat and accurate manner.
• Follows safety rules and ensures that hazardous waste is disposed of properly.
• Performs other duties as assigned.
• Maintains parts and supplies inventory in shop.
• Maintains shop area to insure that it is clean, organized and hazard free.
• Responsible for providing personal tools required for performing the job effectively and safely.
• Responsible for keeping work area clean and free of clutter and keeping tools clean and in good repair.

Job Knowledge:

• Ability to communicate effectively with customers, management, and co-workers.
• Ability to read and interpret schematics.
• Ability to read and understand necessary service and training manuals.
• Ability to understand and follow verbal and/or demonstrated instructions.
• Ability to perform arithmetic calculations involving fractions, decimals and percentages.

• Ability to maintain a good understanding of industry innovations and product availability in order to make recommendations based on customer need.
• Ability of effectively utilize volt, ohm, multi-meters and oscilloscope.
• Demonstrate a good mechanical and electrical aptitude.
• Demonstrate good work safety practices including use of appropriate safety equipment such as, safety glasses, harnesses, etc. when needed.
• Ability to perform heavy physical work, exerting in excess of 125 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly, performing such activities as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, and grasping.
• Ability to safely operate drills, grinders, presses, forklifts, hoists, overhead cranes, and personal hand tools.
• Ability to draw upon available support resources from within the company and recognize when it is appropriate to do such.
• Such other knowledge, skills, and abilities as are necessary in connection with additionally assigned duties.

• This position also entails the necessity to work after normal working hours or on weekends Ability to read and interpret schematics.

Education & Experience:

• High school education, plus one to three years mechanical, electrical and hydraulic experience in a similar environment or equivalent in college or vocational education.

Physical Demands:

Ability to perform heavy physical work, exerting more than 100 pounds of force occasionally, up to 50 pounds frequently, and up to 20 pounds constantly, performing such activities as climbing, balancing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, and grasping.

Work Environment:

Works in a variety of customer environments including manufacturing, distribution, cold storage, and out of doors with exposure to elements. Personal Protective Equipment (PPE) may be required in accordance with customer policy. Potential exposure to equipment movement hazards and dangerous chemical/solvents if proper safety procedures are not followed. This position also entails the necessity to work after normal working hours or on weekends based on customer need.

Arbor Material Handling is an equal employer.

Job Type: Full-time

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Day shift
• Monday to Friday

Work Location: One location