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Internal Service Writer / Service Dispatcher
At Lawley Automotive Group we strive to make every customer a customer for life.
Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated. Every employee at Lawley Automotive Group is critical to its success.
Our promise is to keep delivering the same award-winning service and value that our community has come to expect from our dealership through the years.
The Lawley Automotive Group is a family-owned and family focused dealership group.
As an Internal Service Writer / Service Dispatcher, you will generate repair orders for new vehicle inspections, used vehicle trade ins in preparation for sales.
You will handle any customer mechanical issues after the sale, and hand out work to the technician staff as it is given to you by the Service Consultants.
The proper candidate will have some mechanical knowledge, with the ability to determine the knowledge of which technician has the best skills to perform the different jobs.
The Candidate must be computer literate in order to generate and close repair orders, and must have good people skills in order to work with customers, co-workers, and sales managers.
This is a full-time position Monday Friday.
What We Offer
Responsibilities
Qualifications
Last updated : 2024-03-24
Full Time
Retail
$39k-53k (estimate)
03/26/2024
06/24/2024
lawleycars.com
SIERRA VISTA, AZ
<25
2000
WILLIAM LAWLEY
<$5M
Retail
The job skills required for Service dispatcher include Customer Service, Products and Services, Communication Skills, Life Insurance, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be a Service dispatcher. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service dispatcher. Select any job title you are interested in and start to search job requirements.
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If you are interested in becoming a Service Dispatcher, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Service Dispatcher for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Service Dispatcher job description and responsibilities
Service Dispatchers manage customer phone calls and organize service calls such that HVAC Technicians can move efficiently from job to job throughout the day.
01/20/2022: Wilmington, NC
Service Dispatchers are office professionals who oversee HVAC Technicians' work and direct them to jobs that require attention.
02/07/2022: Washington, DC
The service dispatcher will also ensure that the necessary tools and parts are ready for the job.
02/27/2022: Moline, IL
Service dispatchers prioritize service requests and schedule jobs accordingly to address the most urgent customer needs as quickly as possible.
03/04/2022: Binghamton, NY
Analyzes a customer's service needs and refers to other service or technical departments for follow up as needed.
03/06/2022: Memphis, TN
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Service Dispatcher jobs
Moreover, the management will need to train technicians and the dispatcher to work together.
02/17/2022: Billings, MT
Other duties usually seen on a Service Dispatcher resume example are relaying work order and messages, communicating with work crews, addressing customer questions, and maintaining records of service requests.
02/23/2022: Peoria, IL
Analyze how jobs are being assigned, scheduled and re-scheduled.
01/28/2022: Atlantic City, NJ
Typically requires a high school diploma or equivalent.
03/24/2022: New Suffolk, NY
Dispatchers need the technological skills to use computers, software, radios and recording equipment.
02/22/2022: Gary, IN
Step 3: View the best colleges and universities for Service Dispatcher.