Description

The STRONG Child & Adolescent Day Treatment program is a service of Christian Family Solutions Counseling Care & Services (CFS). CFS is a faith-based mental health ministry committed to our mission of healing and helping people in need through the ministry of Jesus Christ. As more and more people seek help with difficult issues, we want to be the counseling resource they turn to for hope, healing, and peace. Click here to view a video about us. You’ll see what a privilege it is to call ourselves “Christian” and to reflect Christian love to everyone we serve.

We are recruiting a Discharge Planner and Community Resource Liaison at The STRONG Milwaukee Center, which is a National Health Service Corps (NHSC)-approved site. STRONG stands for Successfully Treating and Reaching Our Next Generation. The STRONG program recognizes the unique value of each child and that each child deserves a chance at a successful future.

This is a split role that will serve clients in our program with discharge planning and other case management functions, as well as build and maintain close contacts with outside organizations to develop outreach opportunities. Those who have a great desire for serving clients in various case management functions and a proven track record of developing beneficial community relationships are encouraged to apply. 

This position is approximately 32 hours per week, Monday – Thursday between the hours of 7:30am-4:00pm, and is eligible for our comprehensive, full benefits package. Our benefits include health, dental, and vision insurance; short- and long-term disability; 401(k) plan with employer match, life insurance, and Paid Time Off. For the right candidate, we may be willing to negotiate the number of hours per week and the responsibilities of this position, to meet our needs and those of the applicant.

What you will be doing:

You will be responsible for the case management of clients admitted and discharged from our program. Specifically, you’ll be working in the areas of attendance, discharge planning, arranging transportation, and admissions as needed. A heavy focus will be ensuring the quality continuum of care. This position will require various office support functions - answering phone calls, maintaining regular attendance spreadsheets, while facilitating effective case management. You will also be responsible for building case studies after successful treatment, and helping communicate STRONG’s positive treatment outcomes and impact with key stakeholders in the community. This includes identifying new opportunities for referral-generating relationships, developing new ideas for services, and promoting visits to STRONG, facilitating tours, meetings, written and audio/visual communication.

Why work for Christian Family Solutions?

At Christian Family Solutions, you have the opportunity to work in a team that is dedicated to upholding their mission. Christian Family Solutions wants to see you succeed and will provide proper training to ensure that you are well equipped for the role. If you are motivated to work in a, supportive and Christ-centered atmosphere with a strong Christian Mission and Core Values, we want you to be a part of our team!

Requirements

• Bachelor’s degree in Social Work, Psychology, Counseling, or a related clinical field.
• Minimum of two (2) years’ experience in a clinical setting including case management.
• Preferred two (2) years’ experience in sales, outreach, or public relations in a healthcare setting or related community relations experience.
• Competency in use of Microsoft office to include Word, Outlook, Excel and Salesforce CRM.
• Aligned with STRONG mission and vision and passionate about working in a community mental health setting.
• Previous experience with Utilization and Review.
• Works independently and with a team in a shared workspace.
• Communicates respectfully and professionally with supervisors, coworkers, clients, and other professionals.
• Strong problem-solving skills.
• Excellent customer service skills. 
• Valid driver’s license. Must be granted insurable status by the Christian Family Solutions insurance policy.
• A high degree of responsibility to maintain confidentiality in all matters of the division. 
• Responsible, energetic, honest, courteous, reliable person, with a tactful demeanor in dealing with public and other Agency staff. Ability to maintain accuracy in all record keeping and ability to work independently and possess good organizational skills.