GENERAL DESCRIPTION OF POSITION

The Market Retail Leader is responsible for the administration and efficient daily operation of one or more full-service branch offices. The Market Retail Leader is also responsible for the promotion of bank products and services that support overall company goals, generally 100 million or more in combined deposits, and oversight responsibilities as community liaison for a specific market.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Provides link to market specific industries such as media, local government and community relations.
2. Involved in market specific decisions such as donations, sponsorships, local bidding and RFPs.
3. Provides public education and other community related services.
4. May oversee Business Development staff.
5. Partner with management to coordinate and attain market, region and company objectives.
6. Hire, coach and lead a strong support team of retail staff.
7. Comply with all company policies and procedures.
8. Must have the ability and knowledge to backup all positions within the branch.
9. Ensures all operational functions are performed accurately and timely.
10. May originate, process and close various consumer and small business loan products.
11. Responsible for maintaining and developing business for the market.
12. Requires participation in civic and community organizations.
13. Oversight of compliance for the market.
14. Oversight of prevention of monetary loss.
15. Conducts regular market meetings.
16. Responsible for timely completion of annual performance reviews and disciplinary action.
17. Maintain a safe and professional business environment. Ensure all equipment is in good working order.
18. Participate in regular SWOT analysis for competitive advantage.
19. May participate in corporate committees that benefit the holding company.
20. Prepare and communicate market results and/or focus groups through reporting to executive management, advisory boards or Board of Directors.
21. Completes required BSA/AML training and other compliance training as assigned.
22. The ability to work in a constant state of alertness and in a safe manner.
23. Perform any other related duties as required or assigned.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION AND EXPERIENCE

Broad knowledge of such fields as accounting, marketing, business administration, finance, etc. Equivalent to a four year college degree, plus 6 years related experience and/or training, and 3 years related management experience, or equivalent combination of education and experience.

COMMUNICATION SKILLS

Ability to write reports, business correspondence, and policy/procedure manuals; Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts such as fractions, ratios, and proportions to practical situations.

CRITICAL THINKING SKILLS

Ability to solve practical problems and deal with a variety of known variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, or diagram formats.

REQUIRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

PREFERRED CERTIFICATES, LICENSES, REGISTRATIONS

Not indicated.

SOFTWARE SKILLS REQUIRED

Advanced: Contact Management, Presentation/PowerPoint, Spreadsheet
Intermediate: Accounting, Word Processing/Typing
Basic: Alphanumeric Data Entry, Database

RESPONSIBILITY FOR WORK OF OTHERS

Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities may include but not limited to interviewing, hiring and training employees; planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.

Supervises a moderate size group (8-15) of employees engaged in important, complex operations, consisting of employees in different classifications who perform a wide variety of duties.

Supervises the following departments:

WORKING CONDITIONS

Periodically exposed to such elements as noise, intermittent standing, walking, pushing, carrying, or lifting; but none are present to the extent of being disagreeable.

ENVIRONMENTAL CONDITIONS

The following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the functions of this job, the employee is occasionally exposed to work near moving mechanical parts, fumes or airborne particles, outdoor weather conditions. The noise level in the work environment is usually moderate.

PHYSICAL ACTIVITIES

The following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.

High diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties.

While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to stand, walk, sit; occasionally required to use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds; frequently lift and/or move up to 25 pounds; regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision; distance vision; and color vision.

ADDITIONAL INFORMATION

The position may require the use of a vehicle to service customers, administer or participate in civic events, commute to company-owned properties, commute to company-related places of business, or any other purpose considered necessary to the job. Therefore, this position is classified as a safety sensitive position.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)