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Hemmersbach Nordamerika is Hiring an Onsite Technician Near Gregory, TX
Onsite Technician
Your Benefits
- Buddy program
- Dental insurance
- Health insurance
- Job with purpose
- Life insurance
- Sick leave payments
- Trusted working hours
Your skills
- 18 months of IT experience (or equivalent)
- Ability to build relationships
- Excellent time management skill
- Experience in OS, Apps and H/W installation and troubleshooting depending on project products
Your Tasks
We are seeking candidates for an opportunity to provide desk side support at one of our partners client's location. The position is completely onsite, and for 40 hours a week. Your regular working hours will be Monday to Friday, 8 AM to 5 PM local time excluding bank holidays. The ideal candidate must deliver exceptional end-user support while complying with SLA's established with the end client, must be fluent in English.
JOB DUTIES:
- 18 months of IT experience (or equivalent)
Responding to client support queries. (Service Now, Remedy, Jira.) - Hands on experience in installing, troubleshooting and fixing desktop, printer, laptop and other computer peripheral hardware problems.
- Experience in Windows 7-11, MS Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, enterprise anti-virus solutions and IT ticketing systems.
- Talking to clients through basic problem-solving processes.(Kiosk environment.)
- Installing and upgrading hardware and software systems. (Imaging and Reimaging.)
- Utilise excellent customer service skills and exceed end users' expectations.
- Properly escalate unresolved queries to the next level of support.
- Provide day to day local/remote desktop support
- Handle inbound calls and answer questions
- Troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system
Be part of us
Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile – we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
Job Summary
Full Time
$49k-62k (estimate)
05/09/2024
07/08/2024
The job skills required for Onsite Technician include Troubleshooting, Desktop Support, Customer Service, Active Directory, Problem Solving, Time Management, etc. Having related job skills and expertise will give you an advantage when applying to be an Onsite Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Onsite Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Onsite Technician positions, which can be used as a reference in future career path planning. As an Onsite Technician, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Onsite Technician. You can explore the career advancement for an Onsite Technician below and select your interested title to get hiring information.
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