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Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. As pragmatic problem solvers, we not only enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids’ Family. That’s why Hemmersbach is The Social Purpose IT Company.
1. Provide Level-2 support for IT , Handle daily technical support activities on desktop/laptop support, data network and server management, Telephone services ,HP printer/Scanner/FAX support experience.
2. Expert in windows 10 support, troubleshooting, migration from Windows 7 to Windows 10 experience.
3. ITIL foundation certified will be added benefits along with service now ticketing tool hands on experience.
4. Coordination with Order or buy computer systems and liaise with purchase and supplies department with excellent vendor management skills.
5. Ability to priorities, manage and perform under pressure to meet SLA’s/Excellent knowledge of Customer Service best practice.
6. Ability to plan and priorities work load without supervision and Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
7. IT stock Management of assert, desktop, laptop , Telephones etc.
8. Desktop/Laptop refresh planning and execution with user data backup experience.
9. Windows 7 , windows 10 imaging , patching , pre-staging Using SCCM 2012
10. IT drop in desk/IT centre user assistance on laptop/desktop/windows10/application troubleshooting.
11. Hands-on knowledge of Windows 10 operating systems, Active Directory, Microsoft Office suite/ Office 365, Skype for Business
12. Video conferencing and other audio/video equipment and technologies hands on experience.
13. Transition process and execution experience will added advantages.
Desired Candidate Profile:
Full Time
$41k-53k (estimate)
03/03/2023
05/17/2024
The job skills required for Technical Support include Technical Support, Troubleshooting, Problem Solving, Microsoft Office, Operating System, Android, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
02/22/2022: Pine Bluff, AR
Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
03/14/2022: Omaha, NE
They help resolve hardware, software and other technical problems.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
02/17/2022: Detroit, MI
Others have a robust and organized network ready to deploy for technical support.
01/31/2022: Pittsburgh, PA
Understand the customer’s grasp of technology.
03/31/2022: Denver, CO
Practice fixing common computer problems.
03/26/2022: Gainesville, FL
TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Technical Support.