JOB/POSITION TITLE: Human Resources Coordinator

STATUS: Non-exempt

PRIMARY PURPOSE: The Human Resources Coordinator will perform administrative tasks and services to support effective and efficient operations of the organization's Human Resources department.

Reports To: Director of Human Resources

Supervises: Volunteers as necessary

ESSENTIAL DUTIES/FUNCTIONS:

• People Care. Leading by example, exuding passion and excitement regarding the Hawaiian Humane mission. Equally passionate about supporting team members, candidates, volunteers and members of the community. Excellent follow up and time management skills to internal and external stakeholders while maintaining exceptional people care values are essential to this role.
• Administration. Provides support assistance to all human resources functions including meeting coordination, recap reports, note taking, administrative reports, errands and all other functions in support of the human resources department.
• Communication. Assist the Director in employee support, researches and responds to HR and employee related questions pertaining to benefits enrollment & claims, company policies/practices, and other programs. Assist in the timely management of employee and supervisor inquiries including e-mail, voice mail response and in-person assistance. Assess inquiries, both written and oral, for the department and prepares response, letter writing or refers as appropriate. Prepares written documentation of HR actions and dissemination of compliance related paperwork.
• Data Management. Ensures timely creation of the new hire record and proper use of workflows in the HRIS system. Ensures that all new hire documents are provided and filed. Maintains accurate and up-to-date human resource files, records, and documentation. Maintains the integrity and confidentiality of human resource files and records. Performs periodic audits of HR files and records to ensure that all required documents are collected and filed appropriately. Generates regular ad-hoc reports from HRIS system.
• Recruitment & Onboarding. Creates online job postings, performs candidate screening, interview scheduling, complete offer letters and reference checks. Assists with coordinating, preparing, conducting new hire orientation and communications for all new hires. Collaborates with department leaders and Director to understand skills and competencies required for openings. Conducts or acquires background checks and employee eligibility verifications. Schedules post hire follow ups with department leaders and tracks completion. Creates internal documentation and manages workflow of approvals and Personnel Action Forms (PAF).
• Performance Management. Assist with performance management procedures. Employee and supervisor assessments. Prepares written documentation of HR actions and dissemination of compliance related paperwork.
• Benefits Administration. Assist with communicating between Hawaiian Humane and external benefits providers and vendors, which may include health, disability, and retirement plan providers. Partners with HR, Finance, and external providers to ensure employee enrollments and proper deductions are processed appropriately. Coordinates leave of absence in accordance with state and federal laws.
• Employee Training, Engagement & Retention. Assists with planning and execution of training, special events such as benefits enrollment, organization-wide meetings, employee recognition events, holiday parties, and various celebrations. Develops, plans, contributes ideas for employee activities and perks to promote company culture and community.

OTHER DUTIES/FUNCTIONS:

• Regularly participates in meetings with Director and other members of the organization and shares ideas and suggestions designed to improve HR programs and the organization.
• Perform other duties as assigned to ensure a positive public image and to enhance the operation of the organization and improve the quality of life for employees.

JOB CONDITIONS:

• Work Environment: Indoors in an air-conditioned office and outdoors as needed.
• Equipment use: PC (Word, Excel, Adobe, HRIS system), copy machine, scanner, fax machine, telephone, and occasionally a camera.
• Hours: Regular 40-hour work week, Monday - Friday typical schedule, with other hours based on operational requirements and event needs.

MENTAL, PHYSICAL AND COMMUNICATION DEMANDS:

• Excellent organization, writing and verbal communication skills required.
• Demonstrated understanding of HR programs, services, policies/practices.
• Strong data entry and auditing skills.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and exercising compassion, patience and tact when dealing with difficult, emotional or angry people.
• Proficient with Microsoft Office Suite or related software.
• Proficient with or the ability to quickly learn human resource information system (HRIS), and similar computer applications.
• Works cooperatively and in support of staff and volunteer needs.
• Must be able to communicate clearly at all levels of the organization.
• Personal conduct, personal appearance, and office space must communicate professionalism. Includes professional business attire, well-groomed and professional appearance, and tidy office areas.
• Ability to work independently.
• Prolonged periods of sitting at a desk and working on a computer.
• Some lifting of up to 30 lbs. (when storing supplies of brochures, helping to set up displays, etc.) will occasionally be required as well as climbing (on ladder).
• Driving may be required to pick-up or deliver materials.

QUALIFICATION REQUIREMENTS:

• Skills/Knowledge: Demonstrated presentation, planning, organizational, verbal and written communication skills. Valid driver's license, good driving record, access to own automobile and proof of no-fault insurance required. Must agree with and be committed to Hawaiian Humane goals, objectives and programs.
• Education/Training: Bachelor's degree in Human Resources, Business Administration, or related field preferred; minimum of Associate's Degree in related field required. HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) a plus.
• Experience: Minimum of 1 year of demonstrated experience in Human Resources.

The above information on this job description has been designed to indicate the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory, or all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of this position.