About The Centers
The Centers fights for equity by healing, teaching, and inspiring individuals, and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives.
Our residential facilities purpose at is to provide a safe and supportive environment for children, youth, and families who are facing mental illness, abuse, and neglect. Cleveland Christian Home exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect.
We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive.
Wellbeing and Benefits
Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff.
Choice of medical and dental plans , Health Savings Account , Flexible Spending Account for Health and Dependent Care , Vision , Support for continuing education and credential renewal , Life Insurance, Retirement Savings (401k) with a company contribution , Mental Health Support, Employee Assistance Program , Calm Subscription, Short- and Long-term Disability.
Job Summary
The Care Coordinator will be responsible for providing a safe and nurturing environment for children and youth between the ages of 6-18. The Care Coordinator will oversee the intake process for all agency programing, including T-Suites, by reviewing referrals and other intake information, conducting interviews, and welcoming clients to the unit. The Care Coordinator serves as a liaison for clients in accessing and coordinating support services.
Essential Job Duties & Responsibilities

• Welcome children entering the facility upon entry and admission.
• Coordinates services with other agency programs and staff.
• Collects reviews and evaluates referral material and client information.
• Interviews clients and prepares intake documents, as necessary.
• Interviews placement agency workers.
• Interview other personnel associated with the placement process
• Requests additional information from referring agencies, as necessary.
• Coordinates all youth placements with program staff.
• Maintains intake documents and logs of all referrals.
• Maintain case records and documentation in compliance with regulations and standards;
• Completes necessary paperwork.
• Provides care, support, attention, and a positive, therapeutic atmosphere to all children in the department to which assigned.
• Maintain consistent, firm, and fair relationships with all children.
• Serves as an appropriate, positive role-model
• Attends and participates in all meetings, staffing’s, SARS and court hearings related to assigned clients.
• Works cooperatively with staff as a team member in assessing client’s adjustments and total program effectiveness
• Provides physical and emotional security for the children through intervention, correction, and re-direction of negative behavior when:
• Behavior is damaging to self;
• Behavior is damaging to others
• Behavior may result in damage to property
• Assists with managing the physical needs of the children including health, hygiene, and physical comfort (food/clothing/shelter)
• Educating clients and families about community resources to help address any social determinant of health needs.
• Provides formal and informal reports on behavior, attitude, and general disposition of assigned children, including Incident Reports, restraint remediation sheets, time-out reports; Department logs; Behavior Rating Scales; Primary sheets
• Attends conferences and meetings.
• Participates in the planning, supervision, and provision of therapeutic and recreational activities
• Transports children as necessary including, but not limited to medical appointments, activities, school
• Assist with serving as a community resource for local agencies and others interested in the program.

Job Qualifications

• Bachelor’s degree in Social Work or related field. A Master’s degree in Social Work or related field preferred.
• A minimum of two (2) years' experience in counseling, childcare, social work, and/or in providing therapeutic support services to children and families; and/or
• An equivalent combination of education, training, and experience.
• A valid Driver’s License, appropriate driving record with appropriate insurance coverage (as required by agency policy and/or insurance carriers)
• Licensed by the State of Ohio Counselor and Social Work Board as a Licensed Social Worker (LSW), or a Professional Counselor (PC) preferred.

Core Competencies

• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Marshaling Resources: Providing clients with resources beyond the agency’s capabilities. Seeking resources from local, state, and federal government to address client needs.
• Verbal and Written Expression: Ability to communicate in clear language and to adjust one’s use of language to the audience’s level.
• Time Management: Uses time effectively and efficiently; values time; concentrates efforts on the more important priorities. Ability to complete
• Resilience and Adaptable: Demonstrates high level of tolerance for stress; copes well with ambiguity or setbacks; receptive and adaptive to work-related changes.
• Diversity and Inclusion: Values all people for their unique talents and divergent viewpoints. Actively encourages practices that support diversity, inclusion, and cultural competence.

Physical Demands/Work Environment
This job operates in a residential childcare environment, which includes crisis intervention, and de-escalation. This role routinely uses standard office equipment. While performing the duties of this job, the employee is regularly required to speak and hear. The employee is frequently required to sit for extended periods of time, stand, walk, use hands and fingers, and reach with hands and arms. Travel and work outside of normal hours may be required for meetings, presentations, trainings, and other events.
The Centers is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.