Duties:

• Understands room status and room status tracking.
• Knows room locations, types of rooms available, and room rates.
• Welcomes guest by greeting, answering questions, responding to requests.
• Registers guest by obtaining or confirming room requirements, assigning room, obtaining information and signatures, issuing guest room keys.
• Establishes payment by verifying credit cards or obtaining cash.
• Thoroughly understand and adheres to proper credit, check- cashing, and cash handling policies and procedures.
• Provides concierge duties to guest by answering any inquiries regarding hotel and other services guest may require, such as entertainment, shopping, business, and travel.
• Makes reservations, checking availability, confirming requirements, getting complete guest information and payment.
• Contributes to team effort by accomplishing related results as needed.

QUALIFICATIONS:

• Uses customer-oriented telephone etiquette to get information. Greets callers, establishes rapport, and projects professional tone.

PHYSICAL REQUIREMENTS

• Ability to stand/sit for long periods of time.
• Ability to bend, stretch and twist.

Job Type: Part-time

Pay: From $10.75 per hour

Expected hours: 20 – 24 per week

Benefits:

• Employee discount

Schedule:

• 8 hour shift
• Holidays
• Night shift
• On call
• Weekends as needed

Work setting:

• In-person

Work Location: In person