About us

Americinn Lodge & Suites is a small business in HOSPITALITY in Lincoln, NE. We are professional, engaging, customer-centric and our goal is to make sure our guest are satisfied with their stays.

We are looking for a Front Desk Agent to join our team. The successful candidate will be responsible for greeting guests, providing information about the hotel and its services, handling reservations, and ensuring that all customer needs are met. The ideal candidate will have excellent customer service skills, be highly organized and detail-oriented, and possess the ability to multitask in a fast-paced environment.

Responsibilities:

• Greet and welcome guests in a friendly and professional manner.
• Answer incoming calls and direct them to the appropriate department.
• Provide information about the hotel services, amenities, and local attractions.
• Handle guest check-ins and check-outs.
• Maintain a clean and organized work area.
• Process payments and handle cash transactions.
• Assist with special requests from guests.

Job Type: Full-time

Pay: $14.00 - $17.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekends as needed

Work setting:

• In-person

Experience:

• Hotel experience: 1 year (Preferred)

Work Location: In person