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About Air France-KLM
Air France and KLM are two renowned airlines that have joined forces to create one of the world's leading airline groups. With their combined expertise, these airlines have established a global presence and earned a reputation for providing quality services, operational excellence, and a customer-centric approach.
Working for Air France and KLM means becoming part of a diverse and talented team that strives for excellence in every aspect of the business. As an employee, you will have access to a wide range of career development opportunities, training programs, and a supportive work environment that encourages growth and innovation.
If you are passionate about aviation, customer service, and being part of a global industry leader, an opportunity with Air France and KLM can provide you with a rewarding and fulfilling career.
The Position
As a Passenger Service Agent with a strong emphasis on customer service skills, your primary responsibility will be to provide exceptional assistance and support to passengers at the airport. You will serve as a frontline representative of Air France and KLM, ensuring a positive and smooth travel experience for all customers. Your role will involve addressing inquiries, resolving complaints, coordinating services, and delivering excellent customer care.
Main responsibilities include:
1. Customer Service Excellence:
2. Operational Coordination:
3. Technical Proficiency:
4. Safety and Security Procedures:
5. Additional Duties and Responsibilities:
Additional Requirements:
Job Specifics:
When applying, please ensure your resume is attached in .doc, .docx, or .pdf format only.
Air France and KLM provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Type: Full-time
Pay: $18.94 per hour
Benefits:
Schedule:
Application Question(s):
Work Location: In person
Full Time
Business Services
$81k-114k (estimate)
04/03/2024
06/01/2024
FELTHAM
100 - 200
2002
D FRASER
$5M - $10M
Business Services
The job skills required for Passenger Service Agent (Airline Industry) include Customer Service, Aviation, Background Check, Communicates Effectively, Service Quality, Coordination, etc. Having related job skills and expertise will give you an advantage when applying to be a Passenger Service Agent (Airline Industry). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Passenger Service Agent (Airline Industry). Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Passenger Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Passenger Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Passenger Service Agent job description and responsibilities
Airlines also station passenger service agents at each gate before and during boarding.
04/27/2022: Danbury, CT
Passenger service agents need the strength to carry heavy suitcases up onto conveyor belts.
04/17/2022: Richland, WA
Passenger Service Agents work to make sure that everyone who boards an airplane enjoys a smooth flight.
04/09/2022: Greenville, SC
Completes activities, associated paperwork and/or computer entries related to boarding and/or deplaning passengers.
04/28/2022: Cheyenne, WY
Dealing with customers face-to-face and ensuring that passengers reach their destination with satisfaction.
06/07/2022: Lincoln, NE
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Passenger Service Agent jobs
Meet quality standards of service.
06/01/2022: Wilmington, DE
Examine passenger documentation to determine destinations and to assign boarding passes.
05/19/2022: Bradenton, FL
Provide the passengers with ticketing and ensuring the proper handling of their checked luggage.
03/19/2022: Bangor, ME
The agent typically communicates with other personnel via a cell phone or walkie-talkie.
04/13/2022: Spokane, WA
Passenger service agents may also need to be able to assist government agencies with their needs.
06/07/2022: Appleton, WI
Step 3: View the best colleges and universities for Passenger Service Agent.